Vacancy title:
Head, Human Resource

Jobs at:
UGAFODE Microfinance Limited (MDI)

Deadline of this Job:
12th September 2017

Duty Station:
Kampala, Uganda

Job details:
UGAFODE Microfinance Limited (MDI) is a registered financial institution in Uganda and is adherent to the Central Bank's regulations and guidelines and was founded in 1994 to provide quality microfinance services.

Job Summary: The Head, Human Resource heads the Human Resource Department and is responsible for the oversight of all human resources systems and procedures including recruitment and selection, training and development, performance management (evaluations), conflict resolution and compensation/rewards management and ensuring compliance with governing regulations. In coordination with the management team, in the service of ensuring that the organization meets its goals, develop and implement strategies and systems to ensure that the right human resource are in place at the right time and are working to maximum effectiveness and appropriate human resource instruments and strategies. The HHR participates actively in management meetings.

Key Duties and Responsibilities:
Design and implementation of Human Resource Systems, Policies and Procedures:

• Formulate HR policies, systems and procedures including regular reviews and updates of the personnel manual.
• On ongoing basis, oversee all HR systems, Policies and procedures to ensure alignment with organizational objectives, and with other systems, policies and procedures as well as to ensure compliance by all staff members
• Communicate human resource policies and procedures to all staff and guide/facilitate the implementation of new/revised systems through continuous interactions with line managers and other staff members.
• Work in liaison with the senior management team, establish and oversee processes that prevent internal conflicts among staff members and departments and that facilitate resolution of conflicts when they occur
• Make ongoing recommendations to the senior management team for strengthening organizational learning, knowledge management and change management in support of strategic objectives.
  Staffing:
• Review and advise senior management on annual staffing plans as part of annual operating planning process to ensure alignment with outreach performance goals, branch expansion plans, institutional development/ transformation requirements and other needs.
• Manage the company-wide recruitment and hiring processes, including both internal and external recruitment processes, in accordance with established policies, and ensure that recruitment processes are completed in a timely manner.
• Design and oversee the UGAFODE Microfinance Limited (MDI) internship program to develop new talent.
  Performance Management:
•  Implement and manage the performance evaluation system to ensure that all employees receive a timely evaluation according to UGAFODE Microfinance Limited (MDI) policy.
• UGAFODE Microfinance Limited (MDI):
• Track when performance evaluations are due, notify managers and provide them with the necessary documents to complete the evaluation. Review completed evaluations to ensure that policy was followed and that all documentation is complete. Route all evaluations to the CEO for review
• Guide line managers on best practices in application of the performance management system, particularly the aspect of employee appraisal and performance feedback.
• Using the performance appraisal outcomes, collaborate with managers to identify employee training and career development opportunities and coaching / mentoring needs.
• Review the outputs of the employee appraisal process, identify key issues and trends and prepare consolidated reports for senior management
  Compensation Administration:
•  Maintain and update on an ongoing basis the company salary matrix in consultation with company management team.
• Research and ensure that salaries are competitive for all positions.
• Oversee employee benefits administration, ensuring that providers deliver quality services to employees.
• Work closely with senior management in designing and implementing competitive incentive programs for key positions
  Records Management:
•  Ensure proper maintenance and updating of all company personnel files at all offices.
• Ensure complete confidentiality of employee files
• Manage and maintain the personnel database system (HRIS) including the input of changes in position or salary and training.
•  Provide reports to management as needed
  Employee Relations:
• Ensure accurate and timely institutional responses to all employment related enquiries, including employment applications, reference checks, and confirmations of employment, or others, in accordance with local legislation and established policies and procedures.
• Offer timely support as needed to resolve issues related with employee disciplinary issues, employee termination, or other HR-related issues.
• Design and implement appropriate employee recognition (E. g. Tenure related) programs.
  Training & Development:
• Ensure proper training of managers & staff on all human resource policies and processes.
• Ensure proper orientation training is provided to all new staff members to maximize efficient integration
•  Work in close collaboration with senior management, based on training needs assessments, create and execute annual training plans to support the needs of the institution.
• Identify training providers, including both internal and external sources.
• Ensure training plans and training delivery meet company standards.
•  Hire, train and manage all Human Resources Department staff.

Qualifications, Skills and Experience:

• The applicants for the UGAFODE Microfinance Limited (MDI) Head, Human Resource career opportunity must hold Masters’ degree in related field, University degree in Human Resources, General Business, Management, Economics, or Personnel Management
• A minimum of five years of progressive employment experience in a human resources management role, preferably with a large international company or organization in the financial sector
• Extensive knowledge of local labor laws and employment practices, ability to develop systems and policies, excellent quantitative and analytical skills and strong organizational skills

Job application procedure
All suitably qualified candidates who wish to join UGAFODE Microfinance Limited (MDI) in the aforementioned capacity should send their cover letters together with up-to-date CVs only to: recruitment@ugafode.co.ug  (Please indicate the position you are applying for in the subject line). Address them to:

Head of Human Resources,
UGAFODE Microfinance Limited (MDI),
Silva Arcade, Plot 62 Bombo Road,
P.O. Box 30815, Kampala. Uganda