Vacancy title:
E-Banking Administrator

Jobs at:
Finance Trust Bank (FTB)

Deadline of this Job:
24th November 2017

Duty Station:
Kampala, Uganda

Job details:
Reports to: Manager Database & Application Support
Finance Trust Bank is licensed as a Tier 1 Commercial Bank after taking over the financial services business of Uganda Finance Trust Limited (MDI). Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 350,000 depositors and over 28,000’ borrowers, through a network of 36 branches countrywide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.

Job Summary: The E-Banking Administrator will primarily ensure functionality of the bank’s electronic service delivery channels such, ATMs, POS terminals, e- Payments, Online banking and computer applications e.g. ATM-Nimbus, BR.NET, Mobile Banking & Money, Western Union, SWIFT, RTGS etc.

Key Duties and Responsibilities:

• The jobholder will handle the configurations and installation of the E-Banking products’ interfaces with the bank’s core systems and the customer’s sites.
• Develop and Champion new optional Utilities that can be provided over the existing E-banking products infrastructure.
•  Work closely with Branch Management, Business and Marketing departments to disseminate necessary information and training/demonstration to the E-banking products users.
• Carry out In-house training of staff.
• Prepare and submit MIS reports as required by end users and update systems backups.
• Approve and implement System Access Rights, Roles & Privileges.
• Ensure 95% and above uptime for the E-banking products and suggest remedies to keep the set uptime percentage
• Follow up with the E-banking product Hardware and Software contractors in problem resolution as per agreed contract response time to ensure a healthy status.
•  Carryout Disaster Recovery tests for the bank’s systems.

Qualifications, Skills and Experience:

• The applicant for the Finance Trust Bank E-Banking Administrator job placement should hold a Bachelor’s degree in Computer science
•  Professional certification in Systems, Database or Networks.
• Ability to troubleshoot and resolve problems, install and operate monitoring tools and maintain documentation.
•  Broad understanding of computer systems, Network operating systems and computer applications.
•  Good analytical, diagnostic and communication skills
•  High level of integrity and ethical standards.
• Willingness to work outside normal office hours

Job application procedure
All qualified candidates should submit their applications which should include; photocopies of academic testimonials, a CV with at least three reference contacts, including the most recent employer, and telephone number to; Head, Human Resource, Finance Trust Bank, Plot 115 & 121, Katwe, P. O. Box 6972, Kampala, Uganda.