Vacancy title:
Contact Centre Agent page
Jobs at:
Absa Group LimitedDeadline of this Job:
23 March 2022
Summary
Date Posted: Wednesday, March 09, 2022 , Base Salary: Not Disclosed
JOB DETAILS:
Truly African
We are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance.
Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.
We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania (ABSA Bank in Tanzania and National Bank of Commerce), Uganda and Zambia. We also have representative offices in Namibia and Nigeria, as well as insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania and Zambia.
Bring your possibility to life! Define your career with us
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
To provide excellent service to all customers through provision of product information, real time resolution of customer queries, complaints, handling and identification of customer needs through leads generation.
Job Description
Specialist operations support: Provide administrative and entry level specialist operations support and advice against standard operating procedures | Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
Education Requirement: No Requirements
Job Experience: No Requirements
Work Hours: 8
Job application procedure
Apply at: https://absa.wd3.myworkdayjobs.com/ABSAcareersite/job/Kampala/Contact-Centre-Agent_R-15929237/apply
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