Business Transformation Officer( Digital Solutions) Job at United Nations World Food Programme (WFP) - Career Opportunity in Uganda

Vacancy title:
Business Transformation Officer( Digital Solutions)

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Admin & Office ]

Jobs at:

United Nations World Food Programme (WFP)

Deadline of this Job:
04 February 2021  

Duty Station:
Within Uganda , Kampala , East Africa

Summary
Date Posted: Friday, January 22, 2021 , Base Salary: Not Disclosed


JOB DETAILS:
ABOUT WFP
United Nations World Food Programme (WFP) is the world’s largest humanitarian agency, fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their lives. On average, WFP reaches more than 80 million people with food assistance in 80 countries each year. The organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to food and contribute to lasting solutions, especially in many of the world’s most remote and fragile areas.
Brief description of WFP in Uganda
WFP delivers food assistance in emergencies and work with communities to improve nutrition and build resilience. WFP provides life-saving food assistance and livelihood opportunities to refugees in Uganda. In addition, WFP assists the most vulnerable people in Karamoja with food and nutrition assistance. Finally, WFP works with smallholder farmers and links them to markets.
As Uganda strives to achieve Zero Hunger by 2030 and become a middle-income country by 2040, WFP is also assessing its relevance and repositioning its role in Uganda.
ARE YOU UP TO THE CHALLENGE?
We are seeking a qualified individual for the position of Business Transformation Officer (Digital Solutions), SC8 to be based in Kampala. Selected candidate will be employed on Service Contract.
ORGANIZATIONAL CONTEXT
These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders report to the Division/Regional/Country Director or the designate, and work under the functional supervision of the Director, Information Technology (IT).
Job holders at this level perform activities and analytical work of limited complexity supporting several business areas and maintaining contacts with business counterparts to bring business requests into IT. They use their limited technical knowledge and experience to assist in gathering and analysing business needs, and supporting solution delivery. Job holders are likely to be working under the supervision of a more experienced staff member, receiving guidance and regular feedback on work performed.
JOB PURPOSE
To Partner with the business to understand their requests and operating environment in order to contribute to the transformation of business requirements into solutions exploiting IT capabilities and focusing on business satisfaction. This staff will be the IT unit’s focal point in providing digital solutions to the CO accross all spectrum of activities in order to fulfill the objectives of the country strategic plan. .

KEY ACCOUNTABILITIES (not all-inclusive)
Planning:
• Contribute towards the development of a wide variety of projects, plans and processes, ensuring alignment with wider programme policies, guidance and digital transformation agenda.
• Support Uganda Country Office projects to deliver digital solutions, automation of business processes, data analytics and mobile applications in a timely manner and according to priorities and budgets
• Identify opportunities for Digital Service improvement - Liaise with other offices and teams in order to plan, coordinate and implement any expansion of WFP’s digital presence.
• Act as a project manager, manage estimates, prepare business cases, carry out resource planning, risk identification, issue management for the effective design, development, deployment and operation of digital solutions and services.

KEY ACCOUNTABILITIES(CONTINUED)
Assessment and Analysis:
• Use standard Business Analysis techniques to draft proposals relating to digital projects.
• Contribute to capturing, analysis and documentation (i.e. through diagrams, flowcharts, data models, user experience designs, storyboards) of business requirements for IT solutions and services following WFP policies, standards and strategies.
• Provide input on policy and strategic technical direction on use of digital solutions and services to enable beneficiary identity and transfer management in food assistance activities.
• Support and contribute to strategic thinking on digital systems and tools in line with the Country Strategic Plan, ensuring alignment with corporate WFP policies and guidance
KEY ACCOUNTABILITIES(CONTINUED)
Partnership:
• Troubleshoot and fix solution production and deployment issues
• Produce technical documentation, user guides, standards Integrate data from various back-end services and databases; map existing data infrastructures, data sources, data flows, and prepare raw data from these multiple sources for analysis and reporting.
• Ensure that the workflow and tasks for the development team and external development agencies are prioritized
• Collaborate with all relevant actors to ensure that information management activities and support to government is fully integrated, ensuring a coherent package of information management tools and support coming from the international community.
• Liaise with internal counterparts to ensure effective collaboration, monitor ongoing implementation of digital information systems and tools.
• Support the identification, development and management of potential partnerships for collaborative implementation.
• Serve as a focal point and advocate for data analytics and reporting; as well as digital information systems and tools in meetings with government, donors and other relevant development partner

KEY ACCOUNTABILITIES (CONTINUED)
Solution development, testing and deployment:
• Deliver digital solutions and services that meet “Digital by Default Service Standards” and are best in class, giving same level of digital experience to WFP internal staff, and external users including the people that we serve and partners.
• Collaborate with developers as needed to ensure timely delivery of features of the digital tools, including continuous enhancement of digital complaints and feedback mechanisms and real time monitoring systems.
• Oversee and coordinate integration of digital information systems and tools to government ministries as required.
• Collaborate with relevant Government entities, cooperating partners and relevant stakeholders to support integration of data sources in digital information systems and tools.
• Define key performance indicators and milestones for the digital tools and assure their implementation.
• Implement continuous service delivery, developing and delivering solution and service changes and improvements based on user insight and performance data.

Job Skills: Not Specified

STANDARD MINIMUM QUALIFICATION
Qualifications & Experience:
• An advanced degree or a first degree with 5 years of related work experience in Computer Science, Data Science, Information Systems, Statistics, Engineering Communication, Sociology, Digital/Product Design or other
• At least three years’ experience: deploying Information Management Systems like Identity and Benefits Management systems, or, developing database software solutions, or, integrating data analysis systems.
• Strong analytical and reporting skills, including the ability to analyze and report on research findings and draw actionable conclusions.
• Familiarity with data management tools like (Server-side – Python: Django/Flask/Pyramid, PHP: Zend Framework, Front-end - React, Content Management - Drupal, Databases: MariaDB/MySQL, PostgreSQL/PostGIS, DevOps - Docker, or similar is an added advantage
• Experience drawing actionable insights from data analytics; comfortable using data analysis software (e.g. Tableau, MS Excel, Microsoft Power BI, SPSS etc.) to conduct analyses and relate the findings to challenge at hand. is an added advantage.
• Experience in briefing management and working closely with deployment, design and development teams to optimize user experience on digital solutions. Advanced knowledge of digital solutions best practice.
• Proven experience in current agile project management practices, and familiarity with open source, cloud platforms and digital service technologies.
• Certification in Project Management methodologies is an added advantage
• Certification in Business Analysis is an added advantage.
• Excellent communication skills, including the ability to adapt communication style to a range of different stakeholder groups.

Job Education Requirements: An advanced degree

Job Experience Requirements: At least three years’


Work Hours: 8

 

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Job Info
Job Category: Administrative jobs in Uganda
Job Type: Full-time
Deadline of this Job:  04 February 2021
Duty Station: Kampala
Posted: 22-01-2021
No of Jobs: 1
Start Publishing: 22-01-2021
Stop Publishing (Put date of 2030): 22-01-2065
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