Vacancy title:
Collections Officer
Jobs at:
Platinum Credit (U) Ltd
Deadline of this Job:
18th July 2018
Duty Station:
Kampala, Uganda
JOB DETAILS:
PURPOSE OF POSITION:
The Collections Officer is responsible for managing and undertaking a collections process for debts that have been allocated to him/her. He/she will utilise best practice processes and techniques, as well as information at hand, to positively influence debtors to maximise payment of debt over the shortest period of time.
POSITION VALUES:
The Collections Officer is the front face of the business therefore it is important to communicate courteously with debtors by telephone, letter, and email or by text. It is important to build a positive relationship as well as investigate, respond to, and progress issues and queries to a successful conclusion at the earliest time. The Collection Officer needs to display a positive attitude and a team ethos and work effectively under pressure and handle conflict situations whilst remaining professional at all times. The Collection Officer also needs to be enquiring and recognise the importance of best collections practice and procedures, as well as have a strong focus on achieving collection of debt in a proficient and effective manner.
ROLES:
EDUCATION/EXPERIENCE/KNOWLEDGE:
Job application procedure
To apply, submit your application, detailed CV and testimonials to the address below;
Send your application by
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