ICT Support officer Job at Justice Defenders - Career Opportunity in Uganda

Vacancy title:
ICT Support officer

[ Type: FULL TIME , Industry: Law, Public Safety, Corrections and Security , Category: Computer & IT ]

Jobs at:

Justice Defenders

Deadline of this Job:
02 July 2021  

Duty Station:
Within Uganda , Kampala , East Africa

Summary
Date Posted: Friday, June 18, 2021 , Base Salary: Not Disclosed


JOB DETAILS:
JOB SUMMARY
Ensuring optimum performance of all ICT devise throughout Justice Defenders.
MAIN DUTIES AND RESPONSIBILITIES
• Install and configure software and computer systems and other peripheral hardware including printers, projectors, scanners etc.
• Ensure security of IT Infrastructure maintenance/monitoring of anti-virus, patching and network monitoring.
• Monitor and maintain computer systems and networks.
• Support the roll out and implementation of new solutions or applications.
• Trouble shoot system and network problems, diagnosing and solving hardware/soft ware faults.
• Train staff in basic IT skills. e.g. use of new software, troubleshooting.
• Support Administration in maintaining an up to date list of IT Equipment.
• Test, evaluate, and make decisions about new technology for the business.
• Provide audio/visual equipment support for JD events.
• Undertake proactive research into system upgrades.
• Maintain up update documentation of software applications, hardware, and other ICT equipment.
• Participate in the procurement of IT related equipment and services.
• Liaise with external IT support suppliers to resolve issues as required.
• Serve as liaison between Justice Defenders and Internet service providers.
• Protect official data and ensure that all staff follow the recommendations to upload files on the Drive.

PERSON SPECIFICATIONS AND QUALIFICATIONS
• Bachelor’s degree in Computer Science, Information Technology(IT) or a related field.
• Certifications are preferred, but not required.
• 1+ years of experience in a technical support role.
• Working knowledge and expertise with a variety of software, hardware, and applications.
• Proficiency use of MS Office Suite.
• Willingness to solve complicated problems and see projects through to completion.
• Analytical skills to study problems and records and identify solutions.
• Team-oriented attitude to help other colleagues and departments with technical problems.
• Strong interpersonal communication and relationship-building skills.
• Ability to manage time and effectively prioritize numerous projects at one.
• Sympathy for and a non-judgmental attitude towards prisoners undertaking reform and rehabilitation.
Gross Salary expectations 1,755,000/- (One Million Seven Hundred Fifty-Five thousand shillings only).

Work Hours: 8


Experience in Months: 12

Level of Education:
Bachelor Degree

 

{module 317}

Job application procedure
Email your CV and cover letter only to saidikaren@justice-defenders.org .
• Note: Only shortlisted applicants will be contacted for interviews.
• Justice Defenders accepts no liability for incomplete submission, late or misdirected transmission of applications.
• Any form of canvassing will lead to automatic disqualification.
• Justice Defenders is an equal opportunity employer.


All Jobs

QUICK ALERT SUBSCRIPTION

{module 321}

Job Info
Job Category: Administrative jobs in Uganda
Job Type: Full-time
Deadline of this Job: 02 July 2021
Duty Station: Uganda
Posted: 18-06-2021
No of Jobs: 1
Start Publishing: 18-06-2021
Stop Publishing (Put date of 2030): 18-06-2065
Apply Now
Notification Board

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.