Vacancy title:
Information Technology Officer

Jobs at:
RTI International

Deadline of this Job:
Friday, 27th July 2018

Duty Station:
Kampala, Uganda

JOB DETAILS:
JOB TITLE: Information Technology Officer
LOCATION: Kampala
REPORTING TO: Information Technology Specialist

PURPOSE OF JOB:
The holder will perform IT related duties in support of the Uganda GAPP Initiative team under the Supervision of the Uganda GAPP IT Specialist. His/her support will be required within the Kampala Office with modest assistance given to the other GAPP field offices in Arua, Lira, Hoima and Gulu

ESSENTIAL DUTIES:

• Supporting PCs (Windows 7 and Windows 10/ Microsoft Office 2010 I 201 3/2016 and Office 365).
• Ensure Windows and other software is maintained and that patches are promptly applied on computers In the project offices.
• Ensure anti-virus software is kept current.
• Ensure information is backed up and maintained in accordance with RTI policies and procedures.
• Provide user support on hardware, networking and software related issues.
• Configuring and troubleshooting laptops/ desktops / printers/ scanners.
• Assist with maintaining network infrastructure including Internet connections, perimeter equipment, Network switches, Wireless access points, Printers, Cisco IP phones etc.
• Assist the IT manager when setting up, maintaining, and supporting the IT infrastructure Supervise the performance of any local IT firms or staff hired to support the project offices.
• Ensure compliance with RTI Information Security policies, procedures and standards and train other project staff on IT policy.
• Assist with the integration, deployment and support of appropriate Integrated Communication Technologies into GAPP Program activities.
• Assist with ITS Equipment Management and Tracking.
• Any other duties as assigned by the immediate Supervisor

EDUCATION, EXPERIENCE AND SKILLS:

• A Bachelor's Degree in Information Technology, Information Systems, Computer Science with 2 years of related working experience in a busy work environment
• A Master‘s Degree with 1 one year’s experience is an added advantage
• Microsoft, Cisco Trainings and programming knowledge is advantageous.
• User Training experience highly desired.
• Proficient in Microsoft Office 2010, 2013, 2016 Office 365 and Windows 7 / Windows 10 in a domain environment.
• Ability to troubleshoot common hardware, software and network issues.
• Ability to meet deadlines and adjust to fast changing priorities.
• Ability to follow instructions and work autonomously, but also able to recognize when you are in over your head.
• Ability to quickly gain new skills and knowledge when faced with new challenges.
• Flexibility to work outside of normal hours sometimes
• Dependability, reliability and high integrity

Job application procedure
If you would like to join this dynamic team, please complete an online application before the deadline of midnight Friday, 27th July 2018, following one of the links listed below:

1. Google Global 0pportunities> and search for Job Ref.180K4

OR
2. Click on the following url https://rtiint.referrals.selectminds.com/international/jobs/international-technology-officer-1-2150