Customer Service Jobs at Staff Solutions and Mityana General Hospital

Deadline of this Job: 31 August 2022
Our esteemed client in the medical and wellness industry is seeking to hire a junior receptionist personnel for their daily front desk operations.

POSITION SUMMARY.

The incumbent will assist fellow team mates in the diverse aspects of office administration and clerical tasks appropriately. He or she will be the first point of contact for clients/ visitors thus need to be well presented, polite and professional.

KEY RESULT AREAS.
General administration.

• Order front office supplies and keep inventory of stock for the company
• Greet & welcome visitors who come into the office
• Receive, sort and distribute mail deliveries
• Update calendars & schedule appointments
• Ensure the reception area is tidy, presentable with all the necessary stationery & materials
• Assist the colleagues with administrative work
• Provide excellent customer service.
• Recording and maintaining office expenses

Telephone Facsimile
• Answering calls, screen & relay messages in a professional manner to the respective recipients
• Ensuring that messages taken are accurate and detailed
• Handling queries and complaints via phone and email.
• Maintain internal phone and address lists for the clients.

Compliance.
• Handling confidential information with the highest degree of integrity.
• Ensure that all administration duties are within the legal and ethical standards of the company
• Comply with the set out policies, practices and procedures of the company.
• Maintain office security by following safety procedures & controlling access via the reception registry book
• Perform any other ad hoc duties as assigned by the management.

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE AND SKILLS.
QUALIFICATIONS

• Bachelor's degree in Business Administration, Social Work & Social Administration, Communications or any other related field.
• Diploma in Business Administration, Communications or any other related field.
• Certification in office management is a plus

EXPERIENCE
• 1-2 years experience in a similar receptionist role preferably with a health and wellness/ medical background
• Experience with telephone systems ie switchboards

KNOWLEDGE
• Knowledge in telephone etiquette
• Knowledge of prioritizing, multi tasking and scheduling meetings / appointments
• Knowledge of customer care handling techniques

SKILLS AND ABILITIES

• Good Ms. Office suite skills
• Excellent presentation skills with a professional & friendly disposition
• Good communication skills
• Excellent organizational skills
• Good time management skills
• Ability to maintain a high standard of professionalism both internally & externally.
• Ability to work well under pressure & a good team player
• Fast and eager learner
Deadline of this Job: 27 August 2022
Job Purpose
To manage all transactions with customers accurately and efficiently, receiving payments and issuing receipts, gift wrapping packages and keeping track of all cash and credit transactions and provide financial services in the private wing within the approved budget and in line with the Financial Regulations

Personal Specification
Qualifications

A Certificate in either Commerce (Accounting option) or Business Administration (Accounting option) or Business Studies (Accounting option) or Finance and Accounting from a recognized Institution;

Duties and Responsibilities
• Managing transactions with customers using cash registers.
• Scanning goods and ensuring pricing id accurate
• Collecting payments whether in cash or credit.
• Issue receipt, refunds, change or tickets.
• Redeem stamp and coupons.
• Cross-sell products and introduce new ones.
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the store.
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies.
• Handling cash at the private wing
• Certifying all expenditure for private wing.
• Preparing annual and monthly financial statement of accounts.
• Reconciling bank statements with cash books.
• Answering audit queries and inquiries.
• Supervising and guiding lower staff.

Competences

• Financial Management.
• Planning Budgeting and Coordination.
• Coaching and Mentoring
• Accountability
• Ethics and Integrity.
• Team work.
• Customer satisfaction oriented






JOB ALERT SUBSCRIPTION

UPLOAD YOUR JOB/S OR OTHER SERVICES

Upload your job/s using this page. We will post the job/s on the website within one hour. All file formats should be in MS Word or PDF. Your logo if uploaded separately should be in picture format or PDF. Enter email to reveal more fields!

Each job costs UGX50,000 for standard package, UGX100,000 for premium package and UGX150,000 for Premium + Priority Distribution Package. You can save time with our Shortlisting and get quality staff that solve your customer pains effectively with our Recruitment services. See full pricing here.

Checkout our recruitment and workfoce outsourcing blogs at https://www.lafabsolution.com/blogs/hr-and-recruitment

Save time with 30% of the one month gross pay for the job.
Recruit candidates that align well with solving your cutomer pain with  just 70% of the one month gross pay for the job.

Send Mobile Money to 0773966860 MTN or 0753298980 Airtel with the name Martin Mubiru. Enter Company name as reference

Make cheques Payable to Lafab Solutions Ltd. Account details for Bank to Bank transfers will be sent to your email.

Call 0753298980 or 0773966860 to make payment arrangements

Send a scanned copy of the Local Purchase order to admin@lafabsolution.com

Simply make PayPal payment at: 
https://www.lafabsolution.com/paypal

Lafab Solutions is the Parent Company.

Drag and drop files here or Browse

Great HR Services

Head Hunting Support

Some jobs are so strategically important but not easy to find the perfect match for the right expertise. Leverage our tools, networks and experience to find the best fit.

Shortlisting

Let us sieve out the top qualified candidates for you and save time looking at hundreds or thousands of applications.

Salary Surveys

Salary surveys are used for the strategic decision of determining the pay level of the organization. This decision directly impacts the kind and quality of the organization’s work force; most importantly its labor costs.

Employee Outsourcing

We hire and look after your employees. We offer them a modern, professional and efficient service with a salary package agreed with your organisation and in respect with all the employer contributions obligations, we conduct performance review and appraisal, organize training and handle all contract issues with transparency and efficiency. Not only employee outsourcing reduces cost but It also allows you to focus on your core business goals while we take care of the team.

Casual Work Management

For casual work services, our utmost dedication lies in bridging the gap between job seekers and flexible employment opportunities. Serving as the premier platform for casual workers, we excel in offering customized solutions for temporary, seasonal, and part-time positions to employers.

Temporary Staffing

Due to unforeseen reasons (i.e: sick leave, maternity leave, employee quitting without notice or peaks in the workload) and the organization may need temporary staff to reinforce its workforce. In the shortest time possible we get you the best from our pool of experts, handle all the paperwork, manage their contracts, payroll and any other administrative obligations required. Temporary Staffing is time and cost saving and reduces hiring risks for guaranteed result.

CVs on Request

Urgently looking for candidates with no time to advertise for weeks? This is service is for You. We select the best candidates from our database plus a collection of CVs from the services we have undertaken for similar roles to get you the best candidates.

Full Recruitment

We handle the whole recruitment process from job advertisement/distribution, receiving applications, shortlisting, assessing to find the best fit, recommending the best candidates, running background checks of the selected candidates and notifying the non-selected ones.

HR Advisory Services

We provide sound advice to HR management personnel and ensure the development of effective HR policies and processes, compliance with local labor law and deliver solutions that foster an organization's ability to attract, retain and motivate talent.

Great Uganda Jobs has the best email alert has a great whatsapp community has shortlisting services has a CV database has head hunting services posts jobs within minutes makes job searching easy simplifies recruitment provides career guidance team is reachable 24/7

Browse Thousands of Jobs on Auto Scroll

Procurement Officer job at Health Access Connect
Category Logistics/ Transportation/ Procurement jobs in Uganda
Type Full-Time
Posted 28-05-2024
10 Field Officers job at Health Access Connect
Category Health/ Medicine jobs in Uganda
Type Full-Time
Posted 28-05-2024
2 Field Coordinators job at Health Access Connect
Category Health/ Medicine jobs in Uganda
Type Full-Time
Posted 28-05-2024
Monitoring and Evaluation Officer job at Health Access Connect
Category Management jobs in Uganda
Type Full-Time
Posted 28-05-2024
4 Maintenance Officers job at Health Access Connect
Category Health/ Medicine jobs in Uganda
Type Full-Time
Posted 28-05-2024
Programs Manager job at Bridge FM Radio Station
Category Management jobs in Uganda
Type Full-Time
Posted 28-05-2024

Candidate Assessment Tests

For only $15 per test per individual, you gain the power to assess candidates for any job, spanning all levels of expertise and qualifications.
  • Blue collar tests
    Evaluate the skills and abilities of candidates for blue-collar jobs
  • Coding Tests
    Evaluate the coding skills of candidates for software development jobs
  • Cognitive ability tests
    Verbal reasoning, Numerical reasoning, Abstract reasoning, and Problem-solving
  • Engineering skills test
    Engineering abilities focusing on Mathematics, Physics, Engineering principles, Problem-solving, and Communication.
  • Language
    Tests for job that require a certain level of language proficiency.
  • Programming skills test
    Fundamental programming concepts, Problem-solving, Data structures and algorithms, and Coding style
  • Psychometric Tests
    Intelligence tests, Aptitude tests, Personality tests, and Interests tests
  • Situational judgement tests
    Measure a person's ability to make decisions in realistic work-related situations

Candidate Assessment Tests Request Form (For Employers)

Some of Our Clients

CONTACTS

Office Hours:
8:00am - 5:00pm

Telephone:
+256753298980, +256773966860

Email:
admin@lafabsolution.com

JOB ALERTS

JOB CATEGORIES