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Each job costs UGX50,000 for standard package, UGX100,000 for premium package and UGX150,000 for Premium + Priority Distribution Package. See full pricing here.

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Lafab Solutions is the Parent Company.

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We help organisations or companies attract the best candidates for their open jobs in a very short time surprising many employers.
  • Pearl

    HR & Training Manager
    Thank you for Serving us wonderfully. Please continue to do so with the new team.
  • Lilianne

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    I have been able to build my team with quality people whom I have got through you! Thank you!
  • Anne

    Human Resource and Admin Officer
    Looking forward to doing more business together. Your efficiency is well appreciated.
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Some jobs are so strategically important but not easy to find the perfect match for the right expertise. Leverage our tools, networks and experience to find the best fit.

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Let us sieve out the top qualified candidates for you and save time looking at hundreds or thousands of applications.

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Salary surveys are used for the strategic decision of determining the pay level of the organization. This decision directly impacts the kind and quality of the organization’s work force; most importantly its labor costs.

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We hire and look after your employees. We offer them a modern, professional and efficient service with a salary package agreed with your organisation and in respect with all the employer contributions obligations, we conduct performance review and appraisal, organize training and handle all contract issues with transparency and efficiency. Not only employee outsourcing reduces cost but It also allows you to focus on your core business goals while we take care of the team.

HR Management System

We customize our HR Management System as per the clients’ needs to send out encrypted payslips to your employees, monitor their time sheets, their leaves, their individual development plans, etc. Having a system reduces time and effort it takes the HR department to complete tasks and frees up their time to more strategic functions.

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Due to unforeseen reasons (i.e: sick leave, maternity leave, employee quitting without notice or peaks in the workload) and the organization may need temporary staff to reinforce its workforce. In the shortest time possible we get you the best from our pool of experts, handle all the paperwork, manage their contracts, payroll and any other administrative obligations required. Temporary Staffing is time and cost saving and reduces hiring risks for guaranteed result.

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Deadline of this Job: 06 September 2022
Job purpose;
Our client is a Knowledge Management (KM) and Information Technology (IT) products and services company seeking to hire a dynamic, proactive individual to join their busy call centre immediately.

Responsibilities;
• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
• Building lasting relationships with clients and other call center team members based on trust and reliability.
• Utilizing software, databases, scripts, and tools appropriately.
• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
• Making sales or recommendations for products or services that may better suit client needs.
• Taking part in training and other learning opportunities to expand knowledge of company and position.
• Adhering to all company policies and procedures.

Requirements;

• He/she must have attained a Bachelors’ degree as minimum qualification.
• A credit in Math & English at UCE Level is a must
• Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
• Understanding of company products, services, and policies.
• Proficiency with computers, especially with CRM software, and strong typing skills.
• Ability to ask prying questions and diffuse tense situations.
• Strong time management and decision-making skills.
Deadline of this Job: 31 August 2022
Our esteemed client in the medical and wellness industry is seeking to hire a junior receptionist personnel for their daily front desk operations.

POSITION SUMMARY.

The incumbent will assist fellow team mates in the diverse aspects of office administration and clerical tasks appropriately. He or she will be the first point of contact for clients/ visitors thus need to be well presented, polite and professional.

KEY RESULT AREAS.
General administration.

• Order front office supplies and keep inventory of stock for the company
• Greet & welcome visitors who come into the office
• Receive, sort and distribute mail deliveries
• Update calendars & schedule appointments
• Ensure the reception area is tidy, presentable with all the necessary stationery & materials
• Assist the colleagues with administrative work
• Provide excellent customer service.
• Recording and maintaining office expenses

Telephone Facsimile
• Answering calls, screen & relay messages in a professional manner to the respective recipients
• Ensuring that messages taken are accurate and detailed
• Handling queries and complaints via phone and email.
• Maintain internal phone and address lists for the clients.

Compliance.
• Handling confidential information with the highest degree of integrity.
• Ensure that all administration duties are within the legal and ethical standards of the company
• Comply with the set out policies, practices and procedures of the company.
• Maintain office security by following safety procedures & controlling access via the reception registry book
• Perform any other ad hoc duties as assigned by the management.

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE AND SKILLS.
QUALIFICATIONS

• Bachelor's degree in Business Administration, Social Work & Social Administration, Communications or any other related field.
• Diploma in Business Administration, Communications or any other related field.
• Certification in office management is a plus

EXPERIENCE
• 1-2 years experience in a similar receptionist role preferably with a health and wellness/ medical background
• Experience with telephone systems ie switchboards

KNOWLEDGE
• Knowledge in telephone etiquette
• Knowledge of prioritizing, multi tasking and scheduling meetings / appointments
• Knowledge of customer care handling techniques

SKILLS AND ABILITIES

• Good Ms. Office suite skills
• Excellent presentation skills with a professional & friendly disposition
• Good communication skills
• Excellent organizational skills
• Good time management skills
• Ability to maintain a high standard of professionalism both internally & externally.
• Ability to work well under pressure & a good team player
• Fast and eager learner

Deadline of this Job: 27 August 2022
Job Purpose
To manage all transactions with customers accurately and efficiently, receiving payments and issuing receipts, gift wrapping packages and keeping track of all cash and credit transactions and provide financial services in the private wing within the approved budget and in line with the Financial Regulations

Personal Specification
Qualifications

A Certificate in either Commerce (Accounting option) or Business Administration (Accounting option) or Business Studies (Accounting option) or Finance and Accounting from a recognized Institution;

Duties and Responsibilities
• Managing transactions with customers using cash registers.
• Scanning goods and ensuring pricing id accurate
• Collecting payments whether in cash or credit.
• Issue receipt, refunds, change or tickets.
• Redeem stamp and coupons.
• Cross-sell products and introduce new ones.
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving the store.
• Maintain clean and tidy checkout areas
• Track transactions on balance sheets and report any discrepancies.
• Handling cash at the private wing
• Certifying all expenditure for private wing.
• Preparing annual and monthly financial statement of accounts.
• Reconciling bank statements with cash books.
• Answering audit queries and inquiries.
• Supervising and guiding lower staff.

Competences

• Financial Management.
• Planning Budgeting and Coordination.
• Coaching and Mentoring
• Accountability
• Ethics and Integrity.
• Team work.
• Customer satisfaction oriented
Deadline of this Job: 31 August 2022
Key Duties and Responsibilities
• Write vouchers for food and beverages
• Assist in taking foods and beverage orders from Customers
• Receive all income from Bar and Restaurant and ensure that all money is remitted to the hotel Accounts and advantage Records reconciled.
• Maintain cash register while receiving payments from customers
• Maintain personal appearance and demeanor
• Keep the working area /environment clean

Basic Requirements
• Holds a diploma in Business Administration with accounting option or its eq
• Any training in QuickBooks is an added advantage
• At least 1-2 years’ experience in reputable organization
• Well-developed interpersonal skills





CONTACTS

Office Hours:
8:00am - 5:00pm

Telephone:
+256753298980, +256773966860

Email:
admin@lafabsolution.com

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