Job Summary:
Drive monthly performance by recruiting, retaining, and supervising Sales Agents, leading market activations and ensuring the achievement of set monthly sales targets through effective leadership.

Key duties/responsibilities:

• Develop and implement plans to consistently achieve monthly sales targets.
• Recruit, onboard, lead, and retain Sales Agents to meet business needs and deliver results.
• Plan and conduct market activations with Sales Agents to generate quality prospects and expand the portfolio.
• Set and monitor individual and team sales targets, taking corrective action when necessary.
• Supervise, coach, train, motivate, and support Sales Agents to meet sales and quality standards.
• Monitor agent productivity, performance, and portfolio quality to ensure continuous improvement.
• Ensure compliance with approved sales processes, company policies, and procedures.
• Promote excellent customer service and enforce adherence to the company’s service charter.
• Prepare regular sales and performance reports, recommending actions to improve results.
• Build an engaged, accountable, and high performing Sales team.

Required Qualifications and Work Experience:

• Bachelor’s degree in sales, marketing or a business-related field from a recognized institution.
• Knowledge of customer service principles
• At least two years relevant work experience, one of which must be in a leadership position.
• Knowledge of office administration

Other attributes

• Integrity and ability to collaborate and lead teams.
• Strong verbal and written communication skills.
• Knowledge of credit/lending policies.
• Effective planning, multitasking, and interpersonal skills.

• Develop and implement plans to consistently achieve monthly sales targets.
• Recruit, onboard, lead, and retain Sales Agents to meet business needs and deliver results.
• Plan and conduct market activations with Sales Agents to generate quality prospects and expand the portfolio.
• Set and monitor individual and team sales targets, taking corrective action when necessary.
• Supervise, coach, train, motivate, and support Sales Agents to meet sales and quality standards.
• Monitor agent productivity, performance, and portfolio quality to ensure continuous improvement.
• Ensure compliance with approved sales processes, company policies, and procedures.
• Promote excellent customer service and enforce adherence to the company’s service charter.
• Prepare regular sales and performance reports, recommending actions to improve results.
• Build an engaged, accountable, and high performing Sales team.

• Customer service principles
• Office administration
• Integrity
• Ability to collaborate and lead teams
• Strong verbal and written communication skills
• Knowledge of credit/lending policies
• Effective planning
• Multitasking
• Interpersonal skills

• Bachelor’s degree in sales, marketing or a business-related field from a recognized institution.
• At least two years relevant work experience, one of which must be in a leadership position.