CEO and Principal Officer – General Insurance
2026-01-21T11:35:53+00:00
CIC Insurance Group PLC
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https://www.greatugandajobs.com/jobs/
FULL_TIME
Kampala, Uganda
Kampala
00256
Uganda
Insurance
Management, Business Operations, Finance, Insurance
2026-01-29T17:00:00+00:00
8
About Organisation:
CIC Insurance Group is a leading cooperative insurer with operations across East and Southern Africa. With a diverse portfolio spanning Life, General, and Micro Insurance businesses across multiple jurisdictions, CIC is committed to financial inclusion, innovation, and long-term sustainability.
Key Duties and Responsibilities:
Strategic Leadership & Business Direction
- Develop and execute the strategic plan for CIC General Insurance Uganda in alignment with Group strategy, Uganda market dynamics, and regulatory expectations.
- Drive sustainable and profitable growth through disciplined portfolio management, market intelligence, and strategic partnerships.
- Identify and lead growth opportunities across products, customer segments, and distribution channels within the Ugandan insurance market.
- Ensure long-term competitiveness while maintaining sound technical results and capital discipline.
Business Growth & Market Development
- Oversee business development and distribution strategies to maximize acquisition, retention, and profitability in the Ugandan market.
- Strengthen and expand intermediary channels including brokers, agents, bancassurance partners, and corporate clients.
- Champion product innovation and market-responsive solutions aligned to customer needs, industry trends, and IRA-U guidelines.
- Oversee marketing and brand initiatives to enhance customer trust, visibility, and market penetration.
Operational Excellence & Digitization
- Ensure disciplined underwriting practices in compliance with approved underwriting guidelines, pricing frameworks, and reinsurance treaties.
- Oversee claims operations to ensure timely, fair, and cost-effective claims settlement in line with the Insurance Act, 2017, while preventing fraud and leakages.
- Foster a performance-driven underwriting and claims culture supported by data, analytics, and robust risk controls.
- Drive operational efficiency through process improvement, automation, and system enhancements.
- Oversee ICT integration and digitization across policy administration, claims management, customer service, and regulatory reporting.
- Ensure data accuracy, operational controls, and management information systems meet internal governance and regulatory standards.
Regulatory, Risk & Governance Oversight
- Ensure full compliance with the Insurance Regulatory Authority of Uganda (IRA-U), the Insurance Act, 2017, subsidiary regulations, tax legislation, and Group policies.
- Serve as the designated Principal Officer for General Insurance as required by the IRA-U.
- Maintain strong, transparent, and proactive relationships with the IRA-U and other relevant regulators and industry bodies.
- Support Board and Board Committee governance processes, internal and external audits, risk assessments, and regulatory inspections.
- Ensure effective enterprise risk management, internal controls, and compliance frameworks are embedded across the business.
Financial Management & Performance Management
- Lead financial planning, budgeting, and forecasting to ensure profitability, cost efficiency, solvency, and capital adequacy in line with IRA-U requirements.
- Monitor and manage key performance indicators including loss ratios, combined ratios, expense ratios, and underwriting margins.
- Ensure timely, accurate, and compliant financial and regulatory reporting in accordance with Group standards and Ugandan statutory requirements.
Leadership, Culture & People Management
- Build, lead, and sustain a high-performing executive and management team aligned with CIC’s values and performance expectations.
- Drive employee engagement, leadership development, and succession planning in line with Group People & Culture frameworks.
- Promote strong governance culture, accountability, and cross-functional collaboration.
- Ensure compliance with Uganda labour laws, Group HR policies, and performance management frameworks.
Qualifications, Skills and Experience:
Academic & Professional Qualifications
- Bachelor’s degree in Insurance, Business Administration, Actuarial Science, Economics, or a related discipline.
- Master’s degree is an added advantage.
- Professional insurance qualification such as ACII, CII, Diploma in Insurance, or equivalent, recognized by the Insurance Regulatory Authority of Uganda.
Experience
- Minimum of 10 years’ experience in the General Insurance sector, with at least 5 years in a senior management or executive leadership role, preferably within the East African region.
- Proven track record in driving business growth, technical underwriting discipline, operational leadership, and regulatory compliance.
- Demonstrated experience engaging regulators, Boards, reinsurers, and key market stakeholders.
Key Competencies
- Strategic & Executive Leadership: Ability to translate strategy into disciplined execution.
- Commercial & Market Insight: Deep understanding of general insurance products, distribution channels, and the Ugandan insurance market.
- Financial & Technical Acumen: Strong ability to interpret financial, underwriting, and claims performance.
- Regulatory & Governance Strength: High level of integrity, compliance orientation, and risk awareness.
- Stakeholder Influence: Strong relationship management with regulators, partners, reinsurers, and internal teams.
- People Leadership: Ability to build high-performing teams and a strong performance culture.
* Develop and execute the strategic plan for CIC General Insurance Uganda in alignment with Group strategy, Uganda market dynamics, and regulatory expectations. * Drive sustainable and profitable growth through disciplined portfolio management, market intelligence, and strategic partnerships. * Identify and lead growth opportunities across products, customer segments, and distribution channels within the Ugandan insurance market. * Ensure long-term competitiveness while maintaining sound technical results and capital discipline. * Oversee business development and distribution strategies to maximize acquisition, retention, and profitability in the Ugandan market. * Strengthen and expand intermediary channels including brokers, agents, bancassurance partners, and corporate clients. * Champion product innovation and market-responsive solutions aligned to customer needs, industry trends, and IRA-U guidelines. * Oversee marketing and brand initiatives to enhance customer trust, visibility, and market penetration. * Ensure disciplined underwriting practices in compliance with approved underwriting guidelines, pricing frameworks, and reinsurance treaties. * Oversee claims operations to ensure timely, fair, and cost-effective claims settlement in line with the Insurance Act, 2017, while preventing fraud and leakages. * Foster a performance-driven underwriting and claims culture supported by data, analytics, and robust risk controls. * Drive operational efficiency through process improvement, automation, and system enhancements. * Oversee ICT integration and digitization across policy administration, claims management, customer service, and regulatory reporting. * Ensure data accuracy, operational controls, and management information systems meet internal governance and regulatory standards. * Ensure full compliance with the Insurance Regulatory Authority of Uganda (IRA-U), the Insurance Act, 2017, subsidiary regulations, tax legislation, and Group policies. * Serve as the designated Principal Officer for General Insurance as required by the IRA-U. * Maintain strong, transparent, and proactive relationships with the IRA-U and other relevant regulators and industry bodies. * Support Board and Board Committee governance processes, internal and external audits, risk assessments, and regulatory inspections. * Ensure effective enterprise risk management, internal controls, and compliance frameworks are embedded across the business. * Lead financial planning, budgeting, and forecasting to ensure profitability, cost efficiency, solvency, and capital adequacy in line with IRA-U requirements. * Monitor and manage key performance indicators including loss ratios, combined ratios, expense ratios, and underwriting margins. * Ensure timely, accurate, and compliant financial and regulatory reporting in accordance with Group standards and Ugandan statutory requirements. * Build, lead, and sustain a high-performing executive and management team aligned with CIC’s values and performance expectations. * Drive employee engagement, leadership development, and succession planning in line with Group People & Culture frameworks. * Promote strong governance culture, accountability, and cross-functional collaboration. * Ensure compliance with Uganda labour laws, Group HR policies, and performance management frameworks.
* Strategic & Executive Leadership * Commercial & Market Insight * Financial & Technical Acumen * Regulatory & Governance Strength * Stakeholder Influence * People Leadership
* Bachelor’s degree in Insurance, Business Administration, Actuarial Science, Economics, or a related discipline. * Master’s degree is an added advantage. * Professional insurance qualification such as ACII, CII, Diploma in Insurance, or equivalent, recognized by the Insurance Regulatory Authority of Uganda.
JOB-6970ba195c776
Vacancy title:
CEO and Principal Officer – General Insurance
[Type: FULL_TIME, Industry: Insurance, Category: Management, Business Operations, Finance, Insurance]
Jobs at:
CIC Insurance Group PLC
Deadline of this Job:
Thursday, January 29 2026
Duty Station:
Kampala, Uganda | Kampala
Summary
Date Posted: Wednesday, January 21 2026, Base Salary: Not Disclosed
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JOB DETAILS:
About Organisation:
CIC Insurance Group is a leading cooperative insurer with operations across East and Southern Africa. With a diverse portfolio spanning Life, General, and Micro Insurance businesses across multiple jurisdictions, CIC is committed to financial inclusion, innovation, and long-term sustainability.
Key Duties and Responsibilities:
Strategic Leadership & Business Direction
- Develop and execute the strategic plan for CIC General Insurance Uganda in alignment with Group strategy, Uganda market dynamics, and regulatory expectations.
- Drive sustainable and profitable growth through disciplined portfolio management, market intelligence, and strategic partnerships.
- Identify and lead growth opportunities across products, customer segments, and distribution channels within the Ugandan insurance market.
- Ensure long-term competitiveness while maintaining sound technical results and capital discipline.
Business Growth & Market Development
- Oversee business development and distribution strategies to maximize acquisition, retention, and profitability in the Ugandan market.
- Strengthen and expand intermediary channels including brokers, agents, bancassurance partners, and corporate clients.
- Champion product innovation and market-responsive solutions aligned to customer needs, industry trends, and IRA-U guidelines.
- Oversee marketing and brand initiatives to enhance customer trust, visibility, and market penetration.
Operational Excellence & Digitization
- Ensure disciplined underwriting practices in compliance with approved underwriting guidelines, pricing frameworks, and reinsurance treaties.
- Oversee claims operations to ensure timely, fair, and cost-effective claims settlement in line with the Insurance Act, 2017, while preventing fraud and leakages.
- Foster a performance-driven underwriting and claims culture supported by data, analytics, and robust risk controls.
- Drive operational efficiency through process improvement, automation, and system enhancements.
- Oversee ICT integration and digitization across policy administration, claims management, customer service, and regulatory reporting.
- Ensure data accuracy, operational controls, and management information systems meet internal governance and regulatory standards.
Regulatory, Risk & Governance Oversight
- Ensure full compliance with the Insurance Regulatory Authority of Uganda (IRA-U), the Insurance Act, 2017, subsidiary regulations, tax legislation, and Group policies.
- Serve as the designated Principal Officer for General Insurance as required by the IRA-U.
- Maintain strong, transparent, and proactive relationships with the IRA-U and other relevant regulators and industry bodies.
- Support Board and Board Committee governance processes, internal and external audits, risk assessments, and regulatory inspections.
- Ensure effective enterprise risk management, internal controls, and compliance frameworks are embedded across the business.
Financial Management & Performance Management
- Lead financial planning, budgeting, and forecasting to ensure profitability, cost efficiency, solvency, and capital adequacy in line with IRA-U requirements.
- Monitor and manage key performance indicators including loss ratios, combined ratios, expense ratios, and underwriting margins.
- Ensure timely, accurate, and compliant financial and regulatory reporting in accordance with Group standards and Ugandan statutory requirements.
Leadership, Culture & People Management
- Build, lead, and sustain a high-performing executive and management team aligned with CIC’s values and performance expectations.
- Drive employee engagement, leadership development, and succession planning in line with Group People & Culture frameworks.
- Promote strong governance culture, accountability, and cross-functional collaboration.
- Ensure compliance with Uganda labour laws, Group HR policies, and performance management frameworks.
Qualifications, Skills and Experience:
Academic & Professional Qualifications
- Bachelor’s degree in Insurance, Business Administration, Actuarial Science, Economics, or a related discipline.
- Master’s degree is an added advantage.
- Professional insurance qualification such as ACII, CII, Diploma in Insurance, or equivalent, recognized by the Insurance Regulatory Authority of Uganda.
Experience
- Minimum of 10 years’ experience in the General Insurance sector, with at least 5 years in a senior management or executive leadership role, preferably within the East African region.
- Proven track record in driving business growth, technical underwriting discipline, operational leadership, and regulatory compliance.
- Demonstrated experience engaging regulators, Boards, reinsurers, and key market stakeholders.
Key Competencies
- Strategic & Executive Leadership: Ability to translate strategy into disciplined execution.
- Commercial & Market Insight: Deep understanding of general insurance products, distribution channels, and the Ugandan insurance market.
- Financial & Technical Acumen: Strong ability to interpret financial, underwriting, and claims performance.
- Regulatory & Governance Strength: High level of integrity, compliance orientation, and risk awareness.
- Stakeholder Influence: Strong relationship management with regulators, partners, reinsurers, and internal teams.
- People Leadership: Ability to build high-performing teams and a strong performance culture.
Work Hours: 8
Experience in Months: 120
Level of Education: bachelor degree
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