Vacancy title:
Client Relations and Order Management Officer

[Type: FULL_TIME, Industry: Professional Services, Category: Customer Service, Business Operations, Sales & Retail, Transportation & Logistics, Communications & Writing, Admin & Office]

Jobs at:
A Private Company

Deadline of this Job:
Friday, November 13 2026

Duty Station:
Kampala | Kampala

Summary
Date Posted: Wednesday, November 11 2026, Base Salary: Not Disclosed

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JOB DETAILS:

The Delivery Guy Ug has been bridging businesses and consumers since 2020.

Alongside delivery services, we offer various products for sale via our e-mail and social media platforms. We are looking for someone versatile to execute these responsibilities below.

RESPONSIBILITIES:

• Receive and acknowledge client orders.
• Engage clients regarding their delivery requirements.
• Process and register orders.
• Coordinate with the delivery team.
• Follow up on pending and completed orders.
• Communicate delivery updates to clients.
• Handle client enquiries and complaints.

QUALIFICATIONS:

• Experience in sales and marketing, ideally in e-commerce or retail.
• Excellent communication and interpersonal abilities.
• Analytical skills for data-driven decision making.
• Ability to ensure consistency and customer centricity throughout the operations.
• Strong digital marketing and social media skills are an added advantage.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

If you are interested in this full-time job opportunity, please send your resume and cover letter before November 13th, 2026 at 6:00 p.m

Please note that only successful candidates will be contacted.

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