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Vacancy title:
Customer Care Representative
[Type: FULL_TIME, Industry: Professional Services, Category: Customer Service]
Jobs at:
Onfon Mobile
Deadline of this Job:
Wednesday, July 22 2026
Duty Station:
Uganda | Kampala
Summary
Date Posted: Tuesday, July 21 2026, Base Salary: Not Disclosed
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JOB DETAILS:
MONFON MOBILE
WE ARE HIRING
CUSTOMER CARE REPRESENTATIVE
PRIMARY RESPONSIBILITIES:
- Professional & courteous communication
- Deliver excellent service with empathy
- Meet performance & quality targets
- Report insights & improve processes
- Escalate issues for quick resolution
- Stay punctual & maintain a positive attitude
KNOWLEDGE AND SKILLS REQUIREMENT
- Business-related degree or equivalent
- Strong communication & listening skills
- Good typing & computer skills
- Team player with a positive attitude
- Calm under pressure
- Flexible to work shifts
(24/7, weekends & holidays)
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
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