Vacancy title:
Field Sales Officer (Bodas)

[Type: FULL_TIME, Industry: Financial Services, Category: Sales & Retail]

Jobs at:
Mogo

Deadline of this Job:
Monday, September 1 2025

Duty Station:
Uganda | Kampala | Uganda

Summary
Date Posted: Saturday, August 23 2025, Base Salary: Not Disclosed

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JOB DETAILS:

KEY RESPONSIBILITIES:

• Achieve or exceed weekly, monthly, and yearly sales targets for Boda loans and related Mogo products.
• Conduct field visits to engage potential customers, promote Mogo’s finance products, and encourage purchases.
• Screen and enroll qualifying customers, ensuring compliance with company criteria and maintaining high portfolio quality.
• Explain product features, benefits, and loan terms to customers, tailoring pitches to meet their specific needs.
• Follow up on customer payment commitments to ensure timely loan repayments and minimize defaults.
• Maintain accurate and up-to-date records of sales activities, customer appointments, payment schedules, and complaints in the company’s ERP system.
• Address customer questions, concerns, and objections professionally, escalating complex issues to the Branch Manager or relevant departments as needed.
• Build and sustain long-lasting relationships with customers to drive satisfaction and repeat business.
• Monitor competitor products, market trends, and customer feedback to provide insights for improving Mogo’s offerings and sales processes.
• Adhere to company policies, procedures, and regulatory requirements in all sales and loan administration activities.
• Undertake any other tasks assigned by the Branch Manager.

QUALIFICATIONS AND SKILLS

• Proven experience in field sales, customer engagement, or loan administration, preferably in the Boda or microfinance sector.
• Strong understanding of sales techniques, loan processes, and portfolio management.
• Excellent communication and interpersonal skills to build rapport with customers.
• Proficiency in using ERP systems or sales tracking tools for accurate record-keeping.
• Ability to analyze market trends and competitor offerings to enhance sales performance.
• Knowledge of regulatory requirements and compliance in sales and loan administration.
• Self-motivated, with the ability to work independently in the field and meet sales targets under pressure.
• High school diploma required; a degree or diploma in Business, Marketing, Finance, or a related field is a plus.
• Valid driver’s license or ability to travel within assigned areas (preferred).

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

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