Background information about the job or company (e.g., role context, company overview)

The Front Desk Executive will report to the Administration Manager and will be based at Head office. He/ she will be responsible for receiving visitors, perform clerical functions of the front desk and effectively implement administrative policies of Pride.

Responsibilities or duties

• Attend to visitors and notify pertinent members of staff.
• Maintain visitors’ registry book and direct visitors to the respective offices.
• Maintain the reception area clean and tidy.
• Provide requested information, take messages or redirect inquiries to respective offices.
• Receive, register, sort and distribute the correspondences as appropriate.
• File and keep up to date records of correspondences.
• Respond to requests for information in consultation with appropriate persons in the departments.
• Maintain a consistent stock of Bank brochures, for all products and routine forms for distribution.
• Maintain a proper filing system to enable easy retrieval of required documents.
• Ensure security and confidentiality of documents.
• Assist in preparing materials for meetings and produce records of proceedings upon management requests.
• Undertake all typing work including reports, minutes, memos and letters for senior staff as may be directed.

Qualifications or requirements (e.g., education, skills)

• Diploma in secretarial studies or any other related field.
• Knowledge of use of office equipment.

Experience needed

• At least one year experience in a related field.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

• Interpersonal Skills

• Attend to visitors and notify pertinent members of staff.
• Maintain visitors’ registry book and direct visitors to the respective offices.
• Maintain the reception area clean and tidy.
• Provide requested information, take messages or redirect inquiries to respective offices.
• Receive, register, sort and distribute the correspondences as appropriate.
• File and keep up to date records of correspondences.
• Respond to requests for information in consultation with appropriate persons in the departments.
• Maintain a consistent stock of Bank brochures, for all products and routine forms for distribution.
• Maintain a proper filing system to enable easy retrieval of required documents.
• Ensure security and confidentiality of documents.
• Assist in preparing materials for meetings and produce records of proceedings upon management requests.
• Undertake all typing work including reports, minutes, memos and letters for senior staff as may be directed.

• Interpersonal Skills
• Knowledge of use of office equipment.

• Diploma in secretarial studies or any other related field.