A front desk sales associate combines customer care service, administrative duties and target driven selling at the reception desk of the business.

Core Responsibilities

• Customer Service & Greeting: Welcome visitors, check clients in and out, and act as the primary face of the business.
• Sales & Conversions: Pitch and sell memberships, packages, service upgrades, and retail products to meet or exceed monthly targets.
• Scheduling & Admin: Manage incoming phone calls, emails, and the appointment book using point-of-sale (POS) or booking software.
• Client Education: Explain pricing, treatment options, care plans, and promotions clearly to build long-term loyalty.
• Facility Upkeep: Keep the lobby, desk area, and retail displays clean, organized, and presentable.

Key Skills & Qualifications

• Communication: Clear, friendly verbal and written skills.
• Sales Acumen: Comfort with proactive pitching, objection handling, and chasing individual or team goals.
• Technical Aptitude: Experience with POS systems, scheduling software, and basic office computers.
• Education: Typically requires a high school diploma or GED (some locations prefer a background in beauty, fitness, or hospitality).
• Environment: Usually requires standing for extended periods and multi-tasking in a fast-paced setting.

WHAT WE OFFER

Competitive base salary with performance-based sales incentives, professional exposure to enterprise IT/telecom. Ecosystems, and genuine career growth opportunities into specialized IT, HR, or Account Management roles.

• Welcome visitors, check clients in and out, and act as the primary face of the business.
• Pitch and sell memberships, packages, service upgrades, and retail products to meet or exceed monthly targets.
• Manage incoming phone calls, emails, and the appointment book using point-of-sale (POS) or booking software.
• Explain pricing, treatment options, care plans, and promotions clearly to build long-term loyalty.
• Keep the lobby, desk area, and retail displays clean, organized, and presentable.

• Clear, friendly verbal and written skills.
• Comfort with proactive pitching, objection handling, and chasing individual or team goals.
• Experience with POS systems, scheduling software, and basic office computers.

• High school diploma or GED
• Background in beauty, fitness, or hospitality (preferred)
• Standing for extended periods
• Multi-tasking in a fast-paced setting