Vacancy title:
Front Office Attendant

[Type: FULL_TIME, Industry: Consulting, Category: Admin & Office]

Jobs at:
RCS Consult

Deadline of this Job:
Sunday, October 12 2025

Duty Station:
Masaka | Uganda

Summary
Date Posted: Saturday, September 13 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Are you passionate about hospitality and customer service? Do you have a friendly personality and enjoy creating a welcoming environment for guests? We’re looking for a Front Office Attendant to join our dynamic team at our reputable hotel in Masaka!

Key Responsibilities

• Greet guests warmly and ensure a smooth check-in/check-out process
• Handle room reservations via phone, email, and in-person
• Provide accurate information about hotel services and local attractions
• Maintain a clean and organized front desk area
• Handle guest complaints and queries professionally
• Liaise with housekeeping and other departments to ensure guest satisfaction
• Maintain accurate records of bookings and payments

Requirements

• Proven experience in front desk or customer service roles (hospitality industry preferred)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Computer literate (familiar with hotel booking systems is a plus)
• A positive attitude and professional appearance
• Diploma or certificate in Hospitality Management or a related field is an added advantage
• Fluency in English; knowledge of local languages is a bonus

Work Hours: 8

Experience in Months: 24

Level of Education: associate degree

Job application procedure
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