Vacancy title:
Head of Retail

[Type: FULL_TIME, Industry: Banking, Category: Commercial Banks]

Jobs at:
Uganda Bankers Association (UBA)

Deadline of this Job:
Monday, June 23 2025

Duty Station:
Uganda | Kampala | Uganda

Summary
Date Posted: Friday, June 20 2025, Base Salary: Not Disclosed

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JOB DETAILS:

To provide leadership and strategic management to Retail Banking, ensuring the achievement of the bank’s mission, vision, and set targets.

Duties & Responsibilities:

• Lead, mentor, and manage a high-performing team to ensure professional growth and business success.
• Drive business growth by generating new account relationships across segments: Personal Banking, SME Banking, Consumer Lending, and Remittances.
• Maximize revenue and profit by managing overall business relationships.
• Develop and implement strategies to achieve optimal revenues and market expansion.
• Identify cross-sell opportunities to enhance customer loyalty and engagement.
• Monitor market trends, opportunities, and threats to increase the bank’s market depth.
• Execute product marketing and sales strategies for country branches.

Product Management:

• Oversee product budgets, business plans, and marketing strategies to meet business goals.
• Ensure compliance with product policies, risk limits, and regulatory requirements.
• Optimize structures and systems to service existing customers and attract new ones.
• Analyze product performance reports and recommend improvement strategies.
• Guide product marketing units for successful launches and sustenance of initiatives.
• Advise the Executive Director on new business opportunities and financial strategies.

Key Competency Requirements:

Education:

• First degree in any discipline from a reputable university.
• Professional qualification in banking or accounting (added advantage).

Experience:

• Minimum of 8 years in Retail Banking.

Skills & Competencies:

• Leadership and supervisory skills.
• Ability to work under pressure with minimal supervision.
• Strong business development and relationship management.
• Excellent communication (written and oral) and people management skills.
• Proficiency in IT and performance measurement.
• Self-driven, proactive, and knowledgeable about the business environment.

Work Hours: 8

Experience in Months: 72

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Interested candidates should submit their CV, application letter, and academic certificates to:
Address:
Head of Human Capital
United Bank for Africa
Plot 2, Jinja Road
Kampala, Uganda.

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