General information

As Africa's reference multimodal logistics operator, AGL (Africa Global Logistics) is proud to be part of the MSC Group, a global leader in shipping and logistics. With a robust network of 250 subsidiaries across Africa, Haiti, and Timor, we specialize in port, Maritime, Logistics, and rail solutions tailored to our clients' unique needs.

Our legacy dates back to the historic agencies SDV, SAGA, and SOCOPAO—pioneering firms that were revitalized when the Bolloré Group acquired them in 1986. As of December 21, 2022, AGL operates under the full ownership of the MSC family, enhancing our capacity to drive growth and development across the continent as Africa's first integrated logistics network.

With over a century of expertise and a dedicated team of more than 23,000 employees in 50 countries, AGL delivers innovative and customized logistics solutions that are critical for sustainable transformation in Africa. Our commitment to excellence helps empower businesses and communities alike.

Are you ready to embark on a rewarding journey with us? At AGL, we put Africa at the heart of our mission. Join us and make a significant impact as we shape the future of logistics on the continent!

Job description

Job Title

FREIGHT FORWARDING OPERATIONS

ICD Supervisor

Contract Type

PERMANENT

Job Location

Africa, Uganda, Kampala

Working Hours

Full time

Mission Description

The ICD / Logistics Supervisor is accountable for the comprehensive oversight of daily operations at the Inland Container Depot (ICD) or logistics yard, ensuring the seamless handling, storage, and dispatch of cargo and containers. This leadership role involves strategic coordination of logistics activities, direct supervision of operational teams, and rigorous enforcement of safety, quality, and regulatory standards to drive efficiency and minimize risks. By optimizing resource allocation and process flows, the supervisor contributes to cost-effective operations, customer satisfaction, and compliance with regulations and laws.

3.1 Operational Supervision and Coordination.

Lead and orchestrate daily ICD or yard activities, including container handling, loading, offloading, stacking, and dispatch, develop shift schedules and assign tasks to ensure uninterrupted workflow and alignment with operational timelines.

3.2 Equipment Planning and Allocation.

Strategically plan and allocate heavy equipment such as reach stackers, forklifts, cranes, and trucks; monitor utilization rates, forecast needs based on cargo volume, and coordinate with maintenance teams to prevent downtime.

3.3 Container Movement Monitoring.

Oversee real-time tracking of container movements, ensure accurate documentation, inventory audits, and reconciliation to maintain traceability and prevent losses.

3.4 Compliance Assurance.

Enforce adherence to company policies, operational procedures, safety protocols, and regulatory conduct compliance audits and implement corrective measures as needed.

3.5 Performance Monitoring.

Track key operational metrics against daily/weekly targets, analyze data on throughput, delays, and efficiency using tools like dashboards or spreadsheets, and implement adjustments to enhance productivity.

3.6 Yard Inspections and Maintenance.

Perform regular inspections of the yard to verify container stacking integrity, equipment condition, and safety compliance; identify hazards, enforce housekeeping standards, and report findings for immediate action.

3.7 Issue Reporting and Resolution.

Promptly escalate operational challenges, equipment breakdowns, or delays to the Head of Operations ICD and Container logistics, conduct root cause analyzes and propose actionable recommendations to mitigate future occurrences.

3.8 Yard Layout Optimization.

Assist in designing and refining yard layouts and stacking strategies; utilize space planning software or manual assessments to maximize capacity, improve accessibility, and reduce handling times.

3.9 Any other duties as assigned by management.

Profile

Education: Bachelor's degree in Logistics, Supply Chain Management, Transport and logistics Management, Business Administration, or a related field, CILT or EACFFPC is of great advantage.

Experience: Minimum of 2-4 years in logistics, container yard operations, freight forwarding, or supply chain roles, with at least 2 years in a supervisory or managerial capacity.

Key Skills and Competencies

Leadership and Supervision

Exceptional ability to lead diverse teams, motivate staff, and foster a high-performance culture through coaching and conflict resolution.

Organizational and Analytical Skills.

Strong planning abilities with proficiency in data analysis, forecasting, and problem-solving to address complex operational challenges.

Communication and Interpersonal Skills.

Excellent verbal and written communication for stakeholder engagement, adept at building relationships and negotiating in multicultural settings.

Pressure Management.

Resilience to handle high-stress situations, multitask across activities, and meet tight deadlines in dynamic environments.

Strategic Thinking.

Forward-looking mindset to identify improvement opportunities, implement innovations, and align operations with business goals.

• Lead and orchestrate daily ICD or yard activities, including container handling, loading, offloading, stacking, and dispatch.
• Develop shift schedules and assign tasks to ensure uninterrupted workflow and alignment with operational timelines.
• Strategically plan and allocate heavy equipment such as reach stackers, forklifts, cranes, and trucks.
• Monitor utilization rates and forecast needs based on cargo volume.
• Coordinate with maintenance teams to prevent downtime.
• Oversee real-time tracking of container movements.
• Ensure accurate documentation, inventory audits, and reconciliation to maintain traceability and prevent losses.
• Enforce adherence to company policies, operational procedures, safety protocols, and regulatory conduct.
• Conduct compliance audits and implement corrective measures as needed.
• Track key operational metrics against daily/weekly targets.
• Analyze data on throughput, delays, and efficiency using tools like dashboards or spreadsheets.
• Implement adjustments to enhance productivity.
• Perform regular inspections of the yard to verify container stacking integrity, equipment condition, and safety compliance.
• Identify hazards, enforce housekeeping standards, and report findings for immediate action.
• Promptly escalate operational challenges, equipment breakdowns, or delays to the Head of Operations ICD and Container logistics.
• Conduct root cause analyzes and propose actionable recommendations to mitigate future occurrences.
• Assist in designing and refining yard layouts and stacking strategies.
• Utilize space planning software or manual assessments to maximize capacity, improve accessibility, and reduce handling times.
• Perform any other duties as assigned by management.

• Leadership and Supervision
• Organizational and Analytical Skills
• Communication and Interpersonal Skills
• Pressure Management
• Strategic Thinking

• Bachelor's degree in Logistics, Supply Chain Management, Transport and logistics Management, Business Administration, or a related field.
• CILT or EACFFPC is of great advantage.