Position Overview

We are seeking a strategic and technically skilled IT Manager to lead our Information Technology function. This role ensures secure, reliable, and efficient ICT systems while driving digital transformation initiatives and maintaining strong cybersecurity standards.

The successful candidate will provide technical leadership, supervise the IT Officer, and support business operations through excellent ICT service delivery and continuous system improvements.

Key Responsibilities

IT Infrastructure & Systems:

• Oversee networks, servers, hardware, cloud services, and business systems performance
• Ensure proper installation, maintenance, and upgrading of all ICT equipment
• Provide escalated technical support and minimize system downtime

Cybersecurity & Compliance:

• Implement and enforce cybersecurity measures, including firewalls, endpoint protection, and backups
• Conduct vulnerability assessments and respond to security incidents
• Ensure compliance with data protection regulations (DPA 2019) and ICT audit requirements

Systems & Digital Transformation:

• Lead implementation and optimization of business systems (ERP, HRMIS, CRM, production systems)
• Assess automation needs and propose digitalization improvements.
• Ensure system upgrades and integrations are delivered on time.

ICT Governance & Reporting:

• Develop and enforce ICT policies, SOPs, and service standards
• Maintain documentation of ICT architecture, configurations, and licenses
• Prepare monthly and quarterly ICT performance reports

Vendor & Budget Management:

• Manage ICT procurement and vendor relationships (ISPs, ERP providers, consultants)
• Monitor ICT expenditure and ensure cost efficiency
• Oversee asset management for all ICT equipment

Required Qualifications

Education:

• Bachelor’s degree in information technology, Computer Science, Information Systems, or related field
• Professional certifications (ITIL, CCNA, MCSE, cybersecurity, or cloud credentials) are an added advantage

Experience:

• Minimum 3 years progressive ICT experience with at least 2 years in a supervisory or senior technical role
• Experience in manufacturing, distribution, or fast-paced operational environments preferred

Technical Skills:

• Strong knowledge of networks (LAN/WAN/Wi-Fi), servers, cloud systems, and virtualization
• Proficiency in Windows Server, Linux, databases, Odoo, and enterprise applications
• Knowledge of cybersecurity tools, monitoring systems, and backup technologies

Key Competencies:

• Strong leadership and team management capability
• Excellent problem-solving and analytical skills
• Effective communication with technical and non-technical teams
• Strong planning, prioritization, and project management abilities
• High integrity, confidentiality, and professionalism

What We Offer

• Competitive salary package
• Opportunity to lead digital transformation initiatives
• Professional development and certification support

• Oversee networks, servers, hardware, cloud services, and business systems performance
• Ensure proper installation, maintenance, and upgrading of all ICT equipment
• Provide escalated technical support and minimize system downtime
• Implement and enforce cybersecurity measures, including firewalls, endpoint protection, and backups
• Conduct vulnerability assessments and respond to security incidents
• Ensure compliance with data protection regulations (DPA 2019) and ICT audit requirements
• Lead implementation and optimization of business systems (ERP, HRMIS, CRM, production systems)
• Assess automation needs and propose digitalization improvements.
• Ensure system upgrades and integrations are delivered on time.
• Develop and enforce ICT policies, SOPs, and service standards
• Maintain documentation of ICT architecture, configurations, and licenses
• Prepare monthly and quarterly ICT performance reports
• Manage ICT procurement and vendor relationships (ISPs, ERP providers, consultants)
• Monitor ICT expenditure and ensure cost efficiency
• Oversee asset management for all ICT equipment

• Strong knowledge of networks (LAN/WAN/Wi-Fi), servers, cloud systems, and virtualization
• Proficiency in Windows Server, Linux, databases, Odoo, and enterprise applications
• Knowledge of cybersecurity tools, monitoring systems, and backup technologies
• Strong leadership and team management capability
• Excellent problem-solving and analytical skills
• Effective communication with technical and non-technical teams
• Strong planning, prioritization, and project management abilities
• High integrity, confidentiality, and professionalism

• Bachelor’s degree in information technology, Computer Science, Information Systems, or related field
• Professional certifications (ITIL, CCNA, MCSE, cybersecurity, or cloud credentials) are an added advantage
• Minimum 3 years progressive ICT experience with at least 2 years in a supervisory or senior technical role
• Experience in manufacturing, distribution, or fast-paced operational environments preferred