IT Support Assistant
2026-09-22T07:17:17+00:00
Reelanalytics
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https://www.greatugandajobs.com/jobs/
FULL_TIME
Kampala
Kampala
00256
Uganda
Advertising
Computer & IT, Installation, Maintenance & Repair
2026-09-21T17:00:00+00:00
8
Background
At Reelanalytics, we monitor 100+ broadcast streams across Uganda, around the clock. None of that works without the people who keep our systems, machines, and networks running smoothly. We're looking for someone to join that team in Kampala, Uganda.
This role suits you if you like solving problems, enjoy helping colleagues get unstuck, and take quiet pride in systems that work.
Qualifications and Requirements
- A Diploma or Bachelor's degree in IT, Computer Science, Information Systems, or a related field
- 1–2 years of experience in IT support or a similar technical role
- Comfort working across both Linux and Windows.
- Solid knowledge of networking, hardware, software, and troubleshooting.
- Hands-on experience with system monitoring, backups, antivirus, and security tools.
- Strong problem-solving skills and the ability to explain technical issues in plain language.
- The ability to work independently, juggle several support requests, and still meet deadlines.
Work Environment
You'll be part of a team that cares about great work and supports each other. If you're early in your career and ready to grow in a fast-moving data and media environment, we'd love to hear from you.
* Linux * Windows * Networking * Hardware * Software * Troubleshooting * System monitoring * Backups * Antivirus * Security tools * Problem-solving * Communication
* Diploma or Bachelor's degree in IT, Computer Science, Information Systems, or a related field * 1-2 years of experience in IT support or a similar technical role * Comfort working across both Linux and Windows * Solid knowledge of networking, hardware, software, and troubleshooting * Hands-on experience with system monitoring, backups, antivirus, and security tools * Strong problem-solving skills and the ability to explain technical issues in plain language * Ability to work independently, juggle several support requests, and still meet deadlines
JOB-6ab22b7d18abe
Vacancy title:
IT Support Assistant
[Type: FULL_TIME, Industry: Advertising, Category: Computer & IT, Installation, Maintenance & Repair]
Jobs at:
Reelanalytics
Deadline of this Job:
Monday, September 21 2026
Duty Station:
Kampala | Kampala
Summary
Date Posted: Tuesday, September 22 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Background
At Reelanalytics, we monitor 100+ broadcast streams across Uganda, around the clock. None of that works without the people who keep our systems, machines, and networks running smoothly. We're looking for someone to join that team in Kampala, Uganda.
This role suits you if you like solving problems, enjoy helping colleagues get unstuck, and take quiet pride in systems that work.
Qualifications and Requirements
- A Diploma or Bachelor's degree in IT, Computer Science, Information Systems, or a related field
- 1–2 years of experience in IT support or a similar technical role
- Comfort working across both Linux and Windows.
- Solid knowledge of networking, hardware, software, and troubleshooting.
- Hands-on experience with system monitoring, backups, antivirus, and security tools.
- Strong problem-solving skills and the ability to explain technical issues in plain language.
- The ability to work independently, juggle several support requests, and still meet deadlines.
Work Environment
You'll be part of a team that cares about great work and supports each other. If you're early in your career and ready to grow in a fast-moving data and media environment, we'd love to hear from you.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
To apply, send your CV with "IT Support Assistant" in the subject line by 21st September, 2026.
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