Background

Housing Finance Bank is the leading provider of housing finance solutions with a vision to be the preferred consumer and business bank with a focus on housing finance. To attain its strategic objectives efficiently and effectively, Housing Finance Bank is seeking to hire qualified, versatile, and self-driven individuals for the positions stated below:

Job Purpose

To drive the growth, profitability, and retention of the Small and Medium-Sized Enterprises (SMEs) portfolio by acquiring new business and managing key relationships and offering tailored financial solutions.

Key Result Areas

• Lead the execution of the SME banking Strategy to meet targets for asset portfolio, Deposits, number of customers and revenue while ensuring good risk management.
• Client Relationship Management-enforce regular customer visits and financial health checks to understand clients’ business needs and provide advisory support.
• Manage and nurture a portfolio of high SME value clients, ensuring high customer satisfaction and retention.
• Oversee the SME lending process, ensuring that loan packages are properly filed with appropriate signatures, disclosures, credit authority, and supporting documentation.
• Review and update the SME Customer Value Propositions in line with the changing customer needs.
• Reviews SME loan procedures on a routine basis and recommends any necessary updates or revisions.
• Prepare and authorise necessary lending documentation, including settlement sheets, vouchers, and general ledger entries.
• Conduct regular sales meetings to address goals and progress to date and drive productivity among staff.
• Market analysis – Monitor competition trends and guide the bank on opportunities and possible risks.

Financial Responsibility

• Responsible for delivering the SME lending business & financial targets drive proper product mix.
• Responsible for controlling costs within the agreed budget.

Person Specification

Education & Training

• A Business Degree in Finance, Commerce, Business Administration, Economics, Statistics, Management or any relevant field.
• Possession of a Certified banking qualification or Master’s Degree in a relevant field would be an added advantage.

Skills & Experience

• Critical thinking, analytical, attention to detail and problem-solving skills.
• Good verbal and written communication skills.
• A minimum of 7 years’ experience in a Banking environment with at least 3 years in the relationship management function and sales function.
• Business Development Skills, Customer service skills, Relationship/People Management Skills, Negotiation Skills, Leadership skills, Marketing, Selling and Strong Credit analysis skills.

Business Behaviours

• The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
• Build functioning working relationships across organisational, corporate, and cultural boundaries.
• Decisions and progress towards goals in conditions of uncertainty.
• Ability to demonstrate a positive image and role model HFB’s values and leadership behaviours.
• Must be a person of impeccable integrity.

• Lead the execution of the SME banking Strategy to meet targets for asset portfolio, Deposits, number of customers and revenue while ensuring good risk management.
• Client Relationship Management-enforce regular customer visits and financial health checks to understand clients’ business needs and provide advisory support.
• Manage and nurture a portfolio of high SME value clients, ensuring high customer satisfaction and retention.
• Oversee the SME lending process, ensuring that loan packages are properly filed with appropriate signatures, disclosures, credit authority, and supporting documentation.
• Review and update the SME Customer Value Propositions in line with the changing customer needs.
• Reviews SME loan procedures on a routine basis and recommends any necessary updates or revisions.
• Prepare and authorise necessary lending documentation, including settlement sheets, vouchers, and general ledger entries.
• Conduct regular sales meetings to address goals and progress to date and drive productivity among staff.
• Market analysis – Monitor competition trends and guide the bank on opportunities and possible risks.

• Critical thinking, analytical, attention to detail and problem-solving skills.
• Good verbal and written communication skills.
• Business Development Skills, Customer service skills, Relationship/People Management Skills, Negotiation Skills, Leadership skills, Marketing, Selling and Strong Credit analysis skills.
• The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
• Build functioning working relationships across organisational, corporate, and cultural boundaries.
• Decisions and progress towards goals in conditions of uncertainty.
• Ability to demonstrate a positive image and role model HFB’s values and leadership behaviours.

• A Business Degree in Finance, Commerce, Business Administration, Economics, Statistics, Management or any relevant field.
• Possession of a Certified banking qualification or Master’s Degree in a relevant field would be an added advantage.
• Must be a person of impeccable integrity.