Job Summary:

Little.africa is seeking a dynamic and results-driven Operations & Partnerships Associate to join our team in Kampala. The successful candidate will manage the end-to-end driver lifecycle, implement data-driven strategies to ensure driver availability and efficiency, oversee daily ride operations, and build partnerships that add value for drivers, riders, and the business.

Key Responsibilities:

• Manage the end-to-end driver lifecycle from acquisition to retention.
• Implement data-driven strategies to ensure driver availability and efficiency.
• Oversee daily ride operations to deliver excellent service.
• Analyze operational and trip data to identify improvements.
• Build partnerships that add value for drivers, riders, and the business.
• Collaborate across teams and support projects and initiatives that drive growth.

Requirements:

• A degree in Business Administration, Operations, or a related field.
• 3+ years operational experience.
• Strong analytical and problem-solving skills.
• Experience in tech, transport, or the sharing economy is an advantage.
• Strong communication and stakeholder management skills.
• Proficient in Microsoft Office (Excel, PowerPoint).

Important Notes:

• Only shortlisted candidates will be contacted.
• Canvassing will lead to automatic disqualification.

• Manage the end-to-end driver lifecycle from acquisition to retention.
• Implement data-driven strategies to ensure driver availability and efficiency.
• Oversee daily ride operations to deliver excellent service.
• Analyze operational and trip data to identify improvements.
• Build partnerships that add value for drivers, riders, and the business.
• Collaborate across teams and support projects and initiatives that drive growth.

• Strong analytical and problem-solving skills.
• Strong communication and stakeholder management skills.
• Proficient in Microsoft Office (Excel, PowerPoint).

• A degree in Business Administration, Operations, or a related field.
• Experience in tech, transport, or the sharing economy is an advantage.