Background information about the job or company (e.g., role context, company overview)

12.3 Position: Programme Officer - Change Management and Quality Assurance (1)

Responsibilities or duties

• Progress/performance analysis and reporting on plan implementation
• Synthesize and assess trends and raise red flags on emerging issues impeding or affecting NDP implementation
• To develop analytical papers on issues affecting NDP implementation
• Follow – up and provide insights and assurances and identify risks (red flags) on key areas of the Programmes performance to the PWG during the year.
• Collect and analyze data and provide strategic advice to the PWG on execution of key on functions of the NDP Programme institutions relating to coordination, plan monitoring, oversight and other aspects of plan implementation
• Keep a log of implementation challenges and issues identified through various mechanisms (reviews, etc.) and follow-up with concerned DPI institutions on their implementation
• Follow up with NDP Pogrammes institutions on implementation of other key actions mandated by the PWG regarding NDP implementation
• Undertake specialized studies cutting across programmes, to generate research findings/evidence for improving plan implementation.
• Integration of change management activities into Program planning, budgeting and implementation;
• Supporting the design, development, delivery and management for different programs;
• Conducting impact analysis and assessment of Institutions/Programs readiness for change and identification of key Stakeholders that need engagement;
• Creation of actionable deliverables for different change management levels to neutralize resistance;
• Preparation and updating of quality assurance documents, basing on recognized standards, such as ISO 9000 – Quality Management, published by the International Organization for Standardization;
• Training Officers and provision of documented quality standards, as guidelines for the day-to-day operations;
• Promotion of a culture of quality, run awareness and award programs, which observe quality in service delivery;
• Reviewing of statistical data from different programs to identify challenges of implementing quality standards and guidelines; and
• Development and monitoring of continuous improvement programs in service delivery, aiming at reducing costs and improving the overall quality of services in the Public Sector.

Qualifications or requirements (e.g., education, skills)

• An Honors Bachelor’s Degree in Economics, Statistics, Commerce, Finance, Taxation, M&E, Development Studies, Business Administration or equivalent qualification from a reputable University.
• A Masters’ Degree in Economics, Statistics, Commerce, Finance, Taxation, M&E, Development Studies, Business Administration Public Sector Management, Public Administration, Management Studies from a reputable University.

Experience needed

• At least nine (9) years of working experience, three (3) years of which should have been served at the minimum level of a Principal Officer in Government or reputable organization.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Nature of position: Full Time

Location: Kampala with occasional travel country wide

Contract Period: 2 Year

Reports to: Head, Secretariat for PSD/DPI Programmes

Please Note:

1) The Ministry of Finance, Planning and Economic Development is an equalopportunity employer. Any form of lobbying shall lead to disqualification.

2) Only shortlisted candidates will be contacted.

• Progress/performance analysis and reporting on plan implementation
• Synthesize and assess trends and raise red flags on emerging issues impeding or affecting NDP implementation
• To develop analytical papers on issues affecting NDP implementation
• Follow – up and provide insights and assurances and identify risks (red flags) on key areas of the Programmes performance to the PWG during the year.
• Collect and analyze data and provide strategic advice to the PWG on execution of key on functions of the NDP Programme institutions relating to coordination, plan monitoring, oversight and other aspects of plan implementation
• Keep a log of implementation challenges and issues identified through various mechanisms (reviews, etc.) and follow-up with concerned DPI institutions on their implementation
• Follow up with NDP Pogrammes institutions on implementation of other key actions mandated by the PWG regarding NDP implementation
• Undertake specialized studies cutting across programmes, to generate research findings/evidence for improving plan implementation.
• Integration of change management activities into Program planning, budgeting and implementation;
• Supporting the design, development, delivery and management for different programs;
• Conducting impact analysis and assessment of Institutions/Programs readiness for change and identification of key Stakeholders that need engagement;
• Creation of actionable deliverables for different change management levels to neutralize resistance;
• Preparation and updating of quality assurance documents, basing on recognized standards, such as ISO 9000 – Quality Management, published by the International Organization for Standardization;
• Training Officers and provision of documented quality standards, as guidelines for the day-to-day operations;
• Promotion of a culture of quality, run awareness and award programs, which observe quality in service delivery;
• Reviewing of statistical data from different programs to identify challenges of implementing quality standards and guidelines; and
• Development and monitoring of continuous improvement programs in service delivery, aiming at reducing costs and improving the overall quality of services in the Public Sector.

• An Honors Bachelor’s Degree in Economics, Statistics, Commerce, Finance, Taxation, M&E, Development Studies, Business Administration or equivalent qualification from a reputable University.
• A Masters’ Degree in Economics, Statistics, Commerce, Finance, Taxation, M&E, Development Studies, Business Administration Public Sector Management, Public Administration, Management Studies from a reputable University.