Description

The Danish Refugee Council (DRC) is hiring Protection Assistant – Community Based Protection (3) responsible for designing, implementing, and monitoring community-based protection activities that empower communities to identify, prevent, and respond to protection risks and also ensure meaningful participation of affected populations, strengthen community structures, and promote safe, inclusive, and accountable programming.

Key Duties and Responsibilities:

Your main duties and responsibilities will be:

Project implementation

• Plan and implement community-based protection activities in line with project objectives and work plans.
• Promote inclusion of vulnerable and marginalized groups (women,children, persons with disabilities, elderly) through conducting of community feedback sessions
• Strengthening community participation in identifying risks, needs, and solutions through participatory assessments in coordination with MEAL teams.
• Promote accountability to affected populations (AAP) and ensure feedback mechanisms are functional.
• Ensure the proper implementation and reporting of community-based protection activities and ensure that all activities are carried out reported in an effective, efficient and transparent matter
• Ensure effective community and stakeholder coordination in the implementation of community-based protection activities by adoption of transparency and participatory approaches
• Participate in Persons with Special Needs (PSN) profiling and ongoing risks analysis to design adequate responses, especially for cash intervention.
• Ensure quality data collection, analysis and storage in line with the protection information management principles.
• Ensure daily monitoring of protection trend in the settlement.
• Make sure that all community services projects adhere to the standards and or principles of the respective thematic areas as well as DRC guidelines and accountability standards.
• Actively take part in the protection activity planning, implementation and reporting with keen consideration for community services budget planning and management, executing the procurement and implementation plans.
• Strengthen capacities of the community-based structures, leading and undertaking trainings, mentorship and reflective sessions with the structures such as the Refugee Welfare Council (RWC), Community Development Worker (CDW), Help Dest Workers (HDW) and neighborhood watch groups.
• Facilitate operation of the protection help desks by providing timely and appropriate response to feedback and complaints referred by the HDWs.
• Strengthening linkages between members of the community, partners and different service providers, breaking barriers to access to services by persons we serve.
• Ensure mobilization and creation of protection information in the community so that persons of concern and communities are well-informed and are in position to take precautionary actions against protection risks, make informed decisions and have access to available services.
• Spontaneously draft and share flash reports on major protection incidents and risks.

Coordination and representation

• Develop relationships with a range of key stakeholders, Local Government and other stakeholders on the community services thematic areas at the field level in close liaison with the Protection Team Leader.
• Representation of DRC and actively take lead in the community feedback sessions in coordination with UNHCR, OPM and DRC MEAL team.
• Close co-ordination in project implementation with partners (UN agencies and national/international NGOs), including referrals, community services gap analysis, advocacy.
• Work closely with the other program components, i.e. the child protection, GBV and livelihoods of DRC and other partners to strengthen referrals to maximize program output and impact.
• Participate in protection coordination meetings and relevant working groups.

Staff development and management

• Provide technical and programmatic leadership for the Protection Assistant-Community based protection staff, Help Desk Workers and Community Development Workers and other Community-Based Structures within the operational areas.
• Develop performance measurement and targets for the CDWs, Help Desk Workers and appraise them based on the set targets.
• Conduct daily field supervisions to support Community based workers by providing mentorship through technical back stopping and capacity strengthening.
• Uphold DRC’s code of conduct and principles on accountability.

Monitoring and Evaluation

• Contribute to the daily quality implementation, monitoring and evaluation of projects and interventions.
• Assist in participatory needs/vulnerability and capacity assessments of affected communities
• Participate in project evaluations and assist in the analysis of results.
• Monitor activity progress against targets and indicators.
• Prepare timely and quality reports (weekly, monthly, quarterly).
• Document success stories, lessons learned, and best practices.
• Maintain accurate records of activities and community engagements.
• Support management team to:
• Follow up all DRC Procedures for Security, Finance, Logistics, HR and Administration.
• Uphold DRC’s international code of conduct and principles of accountability.
• Any other tasks may be assigned from time to time

Qualifications, Skills and Experience:

To be successful in this role, you must have a minimum of 4 years of experience in protection or community-based programming in humanitarian settings. Moreover, we also expect the following.

Required

• A Bachelor’s degree in Social sciences, Community development, Development studies, Social work and social administration, Guidance and counselling or relevant fields.
• Strong understanding of protection principles, community engagement, and participatory approaches.
• Experience in facilitating trainings and community dialogues
• Training in Community-Based protection services.
• Experience in protection interventions in line with Refugees operation with PSN assistance.
• Experience of working with UN or Non‐Governmental organizations.
• Proficiency in written and spoken English.
• Good communication skills and ability to conduct training and awareness
• Basic computer skills (MS Office).
• Good self-organization and basic management skills.
• Familiarity with Monitoring & Evaluation for UN-funded projects desired.

Desirable

• Knowledge of the local languages spoken by South Sudanese and Congolese refugees communities.
• Experience working with refugees, Internally Displaced Persons (IDPs), or vulnerable communities

In this position, you are expected to demonstrate DRC’s five core competencies:

Communications & Media Studies

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

• Plan and implement community-based protection activities in line with project objectives and work plans.
• Promote inclusion of vulnerable and marginalized groups (women,children, persons with disabilities, elderly) through conducting of community feedback sessions
• Strengthening community participation in identifying risks, needs, and solutions through participatory assessments in coordination with MEAL teams.
• Promote accountability to affected populations (AAP) and ensure feedback mechanisms are functional.
• Ensure the proper implementation and reporting of community-based protection activities and ensure that all activities are carried out reported in an effective, efficient and transparent matter
• Ensure effective community and stakeholder coordination in the implementation of community-based protection activities by adoption of transparency and participatory approaches
• Participate in Persons with Special Needs (PSN) profiling and ongoing risks analysis to design adequate responses, especially for cash intervention.
• Ensure quality data collection, analysis and storage in line with the protection information management principles.
• Ensure daily monitoring of protection trend in the settlement.
• Make sure that all community services projects adhere to the standards and or principles of the respective thematic areas as well as DRC guidelines and accountability standards.
• Actively take part in the protection activity planning, implementation and reporting with keen consideration for community services budget planning and management, executing the procurement and implementation plans.
• Strengthen capacities of the community-based structures, leading and undertaking trainings, mentorship and reflective sessions with the structures such as the Refugee Welfare Council (RWC), Community Development Worker (CDW), Help Dest Workers (HDW) and neighborhood watch groups.
• Facilitate operation of the protection help desks by providing timely and appropriate response to feedback and complaints referred by the HDWs.
• Strengthening linkages between members of the community, partners and different service providers, breaking barriers to access to services by persons we serve.
• Ensure mobilization and creation of protection information in the community so that persons of concern and communities are well-informed and are in position to take precautionary actions against protection risks, make informed decisions and have access to available services.
• Spontaneously draft and share flash reports on major protection incidents and risks.
• Develop relationships with a range of key stakeholders, Local Government and other stakeholders on the community services thematic areas at the field level in close liaison with the Protection Team Leader.
• Representation of DRC and actively take lead in the community feedback sessions in coordination with UNHCR, OPM and DRC MEAL team.
• Close co-ordination in project implementation with partners (UN agencies and national/international NGOs), including referrals, community services gap analysis, advocacy.
• Work closely with the other program components, i.e. the child protection, GBV and livelihoods of DRC and other partners to strengthen referrals to maximize program output and impact.
• Participate in protection coordination meetings and relevant working groups.
• Provide technical and programmatic leadership for the Protection Assistant-Community based protection staff, Help Desk Workers and Community Development Workers and other Community-Based Structures within the operational areas.
• Develop performance measurement and targets for the CDWs, Help Desk Workers and appraise them based on the set targets.
• Conduct daily field supervisions to support Community based workers by providing mentorship through technical back stopping and capacity strengthening.
• Uphold DRC’s code of conduct and principles on accountability.
• Contribute to the daily quality implementation, monitoring and evaluation of projects and interventions.
• Assist in participatory needs/vulnerability and capacity assessments of affected communities
• Participate in project evaluations and assist in the analysis of results.
• Monitor activity progress against targets and indicators.
• Prepare timely and quality reports (weekly, monthly, quarterly).
• Document success stories, lessons learned, and best practices.
• Maintain accurate records of activities and community engagements.
• Follow up all DRC Procedures for Security, Finance, Logistics, HR and Administration.
• Uphold DRC’s international code of conduct and principles of accountability.
• Any other tasks may be assigned from time to time

• Strong understanding of protection principles, community engagement, and participatory approaches.
• Experience in facilitating trainings and community dialogues
• Training in Community-Based protection services.
• Experience in protection interventions in line with Refugees operation with PSN assistance.
• Experience of working with UN or Non‐Governmental organizations.
• Proficiency in written and spoken English.
• Good communication skills and ability to conduct training and awareness
• Basic computer skills (MS Office).
• Good self-organization and basic management skills.
• Familiarity with Monitoring & Evaluation for UN-funded projects desired.
• Knowledge of the local languages spoken by South Sudanese and Congolese refugees communities.
• Experience working with refugees, Internally Displaced Persons (IDPs), or vulnerable communities

• A Bachelor’s degree in Social sciences, Community development, Development studies, Social work and social administration, Guidance and counselling or relevant fields.