About Lafab Solutions

Lafab Solutions is a workforce management company in Uganda, offering specialized recruitment services and trusted placement of domestic workers (housemaids) to both local and expatriate households. Our services ensure peace of mind for busy families by recruiting and managing well-vetted, trained, and reliable maids.

Job Summary

We are seeking a dedicated and people-centered Recruitment Specialist – Maids Placement to lead the recruitment, vetting, placement, and ongoing management of housemaids for our clients. This role requires strong coordination, excellent communication, and a passion for providing dependable home support services to Ugandan households and international residents.

Key Responsibilities

• Actively recruit potential housemaids from trusted sources, communities, and referral networks.
• Conduct in-depth vetting: identity verification, background checks, and medical screening.
• Organize and deliver pre-placement training on hygiene, childcare, etiquette, and safety.
• Understand client needs (e.g., number of children, age, cooking skills, live-in/live-out preference).
• Match housemaids with suitable clients, considering experience, compatibility, and preferences.
• Clearly explain job roles and expectations to both the maid and the client before placement.
• Conduct follow-up calls or visits with both the maid and the client within the first week and regularly thereafter.
• Handle and document client complaints and feedback; resolve issues through mediation or replacement arrangements when necessary.
• Maintain regular contact with clients to ensure satisfaction and identify ongoing needs.
• Respond promptly to inquiries about maid availability or service details.
• Collaborate with the internal team to ensure timely responses, transparency, and professional handling of all placements.
• Keep accurate records of all placed maids, client interactions, and replacement cases.

Qualifications & Skills

• Diploma or Degree in Human Resource Management, Social Work, Business Administration, or a related field.
• Minimum 1 year of experience in recruitment, social work, or client services.
• Strong interpersonal skills and ability to work with individuals from diverse backgrounds.
• High emotional intelligence, discretion, and conflict resolution skills.
• Ability to speak multiple local languages is an added advantage.
• Organized and committed to maintaining accurate, confidential records.

• Actively recruit potential housemaids from trusted sources, communities, and referral networks.
• Conduct in-depth vetting: identity verification, background checks, and medical screening.
• Organize and deliver pre-placement training on hygiene, childcare, etiquette, and safety.
• Understand client needs (e.g., number of children, age, cooking skills, live-in/live-out preference).
• Match housemaids with suitable clients, considering experience, compatibility, and preferences.
• Clearly explain job roles and expectations to both the maid and the client before placement.
• Conduct follow-up calls or visits with both the maid and the client within the first week and regularly thereafter.
• Handle and document client complaints and feedback; resolve issues through mediation or replacement arrangements when necessary.
• Maintain regular contact with clients to ensure satisfaction and identify ongoing needs.
• Respond promptly to inquiries about maid availability or service details.
• Collaborate with the internal team to ensure timely responses, transparency, and professional handling of all placements.
• Keep accurate records of all placed maids, client interactions, and replacement cases.

• Strong interpersonal skills and ability to work with individuals from diverse backgrounds.
• High emotional intelligence, discretion, and conflict resolution skills.
• Ability to speak multiple local languages is an added advantage.
• Organized and committed to maintaining accurate, confidential records.

• Diploma or Degree in Human Resource Management, Social Work, Business Administration, or a related field.
• Minimum 1 year of experience in recruitment, social work, or client services.