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Reservation manager job at Kaara Gorilla Mountain Lodge Limited
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Kaara Gorilla Mountain Lodge Limited
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Reservation manager
2025-05-21T22:58:49+00:00
Kaara Gorilla Mountain Lodge Limited
https://www.greatzambiajobs.com/jsjobsdata/data/default_logo_company/defaultlogo.png
FULL_TIME
Acacia Ave
Nkwanzi Courts
Kampala
00256
Uganda
Hospitality, and Tourism
Restaurant & Hospitality
UGX
 
MONTH
2025-06-11T17:00:00+00:00
 
Uganda
8

Place of employment

You will be stationed at the Company Offices located at Nkwanzi Courts, Plot 1 Acacia Ave, Kampala Uganda.

Duties

You will report to the Managing Director, and your duties will be as stated below:

a) To liaise with tour operators and share our rates in an efficient and polite manner where “efficient” is defined as 24hrs or less.
b) To enter reservations from direct bookings, Online Tour Agencies (OTAs), and tour operators into the system to avoid double booking
c) To collect data on incoming guests such as DOB, anniversary details, honeymoon details, etc and relay those details to the Lodge team.
d) To solicit business from Tour Operators by visiting them physically, sharing our brochures, calling and emailing.
e) To maintain and update the Tour Operator Database with data collected from Tour Operators.
f) To update our rates across all platforms as and when they change.
g) To respond to customer queries and comments on email, Trip Advisor, Booking.com and social media pages in a timely and polite manner.
h) To share feedback collected from websites mentioned above with the Lodge Team.
i) To organize Fam Trips in collaboration with the Lodge Team and ensure the logistics and guest experience is smooth.
j) To collect feedback from the Fam Trips and share with Management and Lodge Team.
k) Perform any other duties assigned by the Managing Director.


a) To liaise with tour operators and share our rates in an efficient and polite manner where “efficient” is defined as 24hrs or less. b) To enter reservations from direct bookings, Online Tour Agencies (OTAs), and tour operators into the system to avoid double booking c) To collect data on incoming guests such as DOB, anniversary details, honeymoon details, etc and relay those details to the Lodge team. d) To solicit business from Tour Operators by visiting them physically, sharing our brochures, calling and emailing. e) To maintain and update the Tour Operator Database with data collected from Tour Operators. f) To update our rates across all platforms as and when they change. g) To respond to customer queries and comments on email, Trip Advisor, Booking.com and social media pages in a timely and polite manner. h) To share feedback collected from websites mentioned above with the Lodge Team. i) To organize Fam Trips in collaboration with the Lodge Team and ensure the logistics and guest experience is smooth. j) To collect feedback from the Fam Trips and share with Management and Lodge Team. k) Perform any other duties assigned by the Managing Director.
 
 
high school
No Requirements
JOB-682e5aa9a1000

Vacancy title:
Reservation manager

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Restaurant & Hospitality]

Jobs at:
Kaara Gorilla Mountain Lodge Limited

Deadline of this Job:
Wednesday, June 11 2025

Duty Station:
Acacia Ave | Nkwanzi Courts | Kampala | Uganda

Summary
Date Posted: Wednesday, May 21 2025, Base Salary: Not Disclosed

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Learn more about Kaara Gorilla Mountain Lodge Limited
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JOB DETAILS:

Place of employment

You will be stationed at the Company Offices located at Nkwanzi Courts, Plot 1 Acacia Ave, Kampala Uganda.

Duties

You will report to the Managing Director, and your duties will be as stated below:

a) To liaise with tour operators and share our rates in an efficient and polite manner where “efficient” is defined as 24hrs or less.
b) To enter reservations from direct bookings, Online Tour Agencies (OTAs), and tour operators into the system to avoid double booking
c) To collect data on incoming guests such as DOB, anniversary details, honeymoon details, etc and relay those details to the Lodge team.
d) To solicit business from Tour Operators by visiting them physically, sharing our brochures, calling and emailing.
e) To maintain and update the Tour Operator Database with data collected from Tour Operators.
f) To update our rates across all platforms as and when they change.
g) To respond to customer queries and comments on email, Trip Advisor, Booking.com and social media pages in a timely and polite manner.
h) To share feedback collected from websites mentioned above with the Lodge Team.
i) To organize Fam Trips in collaboration with the Lodge Team and ensure the logistics and guest experience is smooth.
j) To collect feedback from the Fam Trips and share with Management and Lodge Team.
k) Perform any other duties assigned by the Managing Director.


 

Work Hours: 8

Experience: No Requirements

Level of Education: high school

Job application procedure
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Job Info
Job Category: Hospitality/ Chef/ Cook jobs in Uganda
Job Type: Full-time
Deadline of this Job: Wednesday, June 11 2025
Duty Station: Acacia Ave | Nkwanzi Courts | Kampala | Uganda
Posted: 22-05-2025
No of Jobs: 1
Start Publishing: 21-05-2025
Stop Publishing (Put date of 2030): 01-05-2030
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