Job Overview

Objective: To grow ICD business by acquiring new customers, managing client relationships, and promoting ICD services to achieve revenue and volume targets

Work Conditions

• The work will involve constant movements to different locations within assigned territory
• May require working for long hours.
• May be required on call

Physical & Mental Efforts

• Must be mentally stable to contain stress and pressure.
• Must be of a sound mind.
• Good visibility since most times work will be done on computers.
• Sensory stability due to much concentration required for the job.

Education Qualifications & Experience

• Diploma or Bachelor's Degree in Sales & Marketing, Business Administration, Commerce, Logistics, or related field.
• Minimum 3 years’ experience in sales, logistics, freight forwarding, transport, or related industries.
• Experience in ICD, shipping, customs, or supply chain operations is an added advantage.

Skills & Competences

• Ability to work independently in carrying out assignments to completion
• Effective Verbal and written communication.
• Professional personal presentation
• Customer service orientation skills.
• Considerable ability to adhere to prescribed routines and practices; and compose effective and accurate correspondence
• Dealing with non-routine matters, such as special projects, with minimum specific instructions
• Decision making skills is required.

Please Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

• Identify and develop new business opportunities with importers, exporters, clearing agents, logistics companies, and other potential clients.
• Market ICD services including container handling, storage, warehousing, and logistics solutions.
• Develop and maintain strong relationships with existing and prospective customers.
• Prepare sales proposals, quotations, and commercial presentations.
• Conduct customer visits and follow up on leads to convert opportunities into business.
• Maintain accurate customer records, sales pipeline, and activity reports.
• Monitor market trends, competitor activities, and customer needs.
• Coordinate with operations and customer service teams to ensure customer satisfaction.
• Prepare periodic sales reports and performance updates.
• Perform any other duties assigned by the Head of Sales & Marketing

• Ability to work independently in carrying out assignments to completion
• Effective Verbal and written communication.
• Professional personal presentation
• Customer service orientation skills.
• Considerable ability to adhere to prescribed routines and practices; and compose effective and accurate correspondence
• Dealing with non-routine matters, such as special projects, with minimum specific instructions
• Decision making skills is required.

• Diploma or Bachelor's Degree in Sales & Marketing, Business Administration, Commerce, Logistics, or related field.
• Minimum 3 years’ experience in sales, logistics, freight forwarding, transport, or related industries.
• Experience in ICD, shipping, customs, or supply chain operations is an added advantage.