Company Description

EMUK Finance Co. Ltd is a premier financial services provider specializing in personal, business, and mortgage loans. Committed to empowering individuals and businesses, the company offers accessible and affordable financial solutions with competitive interest rates and flexible repayment terms. Guided by principles of customer-centric service, transparency, and integrity, EMUK Finance strives to meet diverse client needs. With a dedicated customer support team, EMUK Finance ensures an exceptional service experience and tailored financial assistance.

Role Description

This is a full-time, on-site Sales Officer role based in Kampala. The Sales Officer will be responsible for identifying and acquiring new clients, managing customer relationships, generating leads, and driving sales growth. Additional responsibilities include assisting clients throughout the loan application process, maintaining accurate sales records, and collaborating with the sales team to achieve targets. The role requires a customer-focused approach to ensure client satisfaction while adhering to company policies.

Qualifications

• Strong skills in Customer Service and Communication to build rapport with clients and provide exceptional service.
• Experience in Lead Generation and Sales Operations, with a demonstrated ability to meet and exceed sales targets.
• Knowledge of Channel Sales to establish and manage partnerships with distributors and agents.
• Proficiency in analyzing market trends to develop effective sales strategies.
• Ability to work collaboratively with a team and independently in a performance-driven environment.
• A bachelor’s degree in Business Administration, Marketing, Finance, or related field is preferred.
• Prior experience in the financial services or loan industry is an added advantage.

• Identifying and acquiring new clients
• Managing customer relationships
• Generating leads
• Driving sales growth
• Assisting clients throughout the loan application process
• Maintaining accurate sales records
• Collaborating with the sales team to achieve targets

• Customer Service
• Communication
• Lead Generation
• Sales Operations
• Channel Sales
• Market Trend Analysis
• Teamwork
• Independent Work

• Strong skills in Customer Service and Communication
• Experience in Lead Generation and Sales Operations
• Knowledge of Channel Sales
• Proficiency in analyzing market trends
• Ability to work collaboratively and independently
• Bachelor’s degree in Business Administration, Marketing, Finance, or related field is preferred
• Prior experience in the financial services or loan industry is an added advantage