12.4 Position: Sub-Programme Officer - Change Management and Quality Assurance (2)

Nature of position: Full Time

Location: Kampala with occasional travel country wide

Contract Period: 2 Year

Reports to: Programme Officer - Change Management and Quality Assurance

Qualification:

• (i) An Honors Bachelor’s Degree in Economics, Statistics, Commerce, Finance, Taxation, M&E, Development Studies, Business Administration or equivalent qualification from a reputable University.
• (ii) A Masters’ Degree in Economics, Statistics, Commerce, Finance, Taxation, M&E, Development Studies, Business Administration Public Sector Management, Public Administration, Management Studies from a reputable University.

Experience: At least nine (5) years of working experience, three (3) years of which should have been served at the minimum level of a Senior Officer in Government or reputable organization.

Duties

• Maintain a database on all aspects of the NDP implementation, including financial (by programme) and progress reporting
• Collect/track data on NDP plan implementation focusing on key priorities
• Integration of change management activities into Program planning, budgeting and implementation;
• Supporting the design, development, delivery and management for different programs;
• Conducting impact analysis and assessment of Institutions/Programs readiness for change and identification of key Stakeholders that need engagement;
• Creation of actionable deliverables for different change management levels to neutralize resistance;
• Preparation and updating of quality assurance documents, basing on recognized standards, such as ISO 9000 – Quality Management, published by the International Organization for Standardization;
• Training Officers and provision of documented quality standards, as guidelines for the day-to-day operations;
• Promotion of a culture of quality, run awareness and award programs, which observe quality in service delivery;
• Reviewing of statistical data from different programs to identify challenges of implementing quality standards and guidelines; and
• Development and monitoring of continuous improvement programs in service delivery, aiming at reducing costs and improving the overall quality of services in the Public Sector.

Please Note:

1. The Ministry of Finance, Planning and Economic Development is an equal opportunity employer. Any form of lobbying shall lead to disqualification.
2. Only shortlisted candidates will be contacted.

• Maintain a database on all aspects of the NDP implementation, including financial (by programme) and progress reporting
• Collect/track data on NDP plan implementation focusing on key priorities
• Integration of change management activities into Program planning, budgeting and implementation;
• Supporting the design, development, delivery and management for different programs;
• Conducting impact analysis and assessment of Institutions/Programs readiness for change and identification of key Stakeholders that need engagement;
• Creation of actionable deliverables for different change management levels to neutralize resistance;
• Preparation and updating of quality assurance documents, basing on recognized standards, such as ISO 9000 – Quality Management, published by the International Organization for Standardization;
• Training Officers and provision of documented quality standards, as guidelines for the day-to-day operations;
• Promotion of a culture of quality, run awareness and award programs, which observe quality in service delivery;
• Reviewing of statistical data from different programs to identify challenges of implementing quality standards and guidelines; and
• Development and monitoring of continuous improvement programs in service delivery, aiming at reducing costs and improving the overall quality of services in the Public Sector.

• (i) An Honors Bachelor’s Degree in Economics, Statistics, Commerce, Finance, Taxation, M&E, Development Studies, Business Administration or equivalent qualification from a reputable University.
• (ii) A Masters’ Degree in Economics, Statistics, Commerce, Finance, Taxation, M&E, Development Studies, Business Administration Public Sector Management, Public Administration, Management Studies from a reputable University.