Description

Zuku Fiber Uganda | Commercial (B2C)

Region-based with field travel • Reports to Regional Sales Manager

Own the strategy. Lead the ground team. Grow fiber.

We’re looking for a driven Team Leader to own regional sales strategy and execution for our FTTH/FTT× fiber business — building network opportunity plans, driving quality customer acquisition and retention, and leading Outsource Partner (OP) sales management teams and agents to a cohesive, high-performing sales force.

What you’ll do

• Develop and execute the regional sales & distribution strategy – build plans, opportunity analysis and account retention approach for a high-quality paying customer base
• Own new sales Month 1 decay and retention, working with Customer Experience to protect customers across the full lifecycle
• Lead and motivate OP Sales Management teams and sales agents, building a cohesive, high-performing sales force on the ground
• Represent the business at government, stakeholder and industry events – building relationships with partners and premier buyers to unlock revenue
• Set CRM systems, data-protection guidelines and sales incentive input to keep the team accountable and on-target
• Track performance against sales revenue, volume, ARPU, HPRFS opportunity, market penetration and market share — adjusting plans based on the data

What you bring

• 2+ years in telecoms/ISP, FMCG or B2C sales, with proven regional or territory leadership experience
• Experience leading OP/agency sales teams — motivating sales agents and OP Sales Management to hit volume and revenue targets
• Strong grip on sales strategy, distribution planning and account retention, backed by CRM tools and performance data
• Comfortable representing the business externally — stakeholders, government bodies, industry forums and trade shows
• A collaborative style — able to align Commercial, Customer Experience and Content Development teams around one plan
• Bachelor’s degree in Business, Sales/Marketing or a related field

Ready to lead the team that grows fiber on the ground? Apply now.

• Develop and execute the regional sales & distribution strategy – build plans, opportunity analysis and account retention approach for a high-quality paying customer base
• Own new sales Month 1 decay and retention, working with Customer Experience to protect customers across the full lifecycle
• Lead and motivate OP Sales Management teams and sales agents, building a cohesive, high-performing sales force on the ground
• Represent the business at government, stakeholder and industry events – building relationships with partners and premier buyers to unlock revenue
• Set CRM systems, data-protection guidelines and sales incentive input to keep the team accountable and on-target
• Track performance against sales revenue, volume, ARPU, HPRFS opportunity, market penetration and market share — adjusting plans based on the data

• Sales strategy
• Distribution planning
• Account retention
• CRM tools
• Performance data analysis
• Stakeholder management
• Government relations
• Industry event representation
• Team leadership
• Sales agent motivation
• Customer acquisition
• Customer retention

• 2+ years in telecoms/ISP, FMCG or B2C sales
• Proven regional or territory leadership experience
• Experience leading OP/agency sales teams
• Strong grip on sales strategy, distribution planning and account retention, backed by CRM tools and performance data
• Comfortable representing the business externally — stakeholders, government bodies, industry forums and trade shows
• A collaborative style — able to align Commercial, Customer Experience and Content Development teams around one plan
• Bachelor’s degree in Business, Sales/Marketing or a related field