Description

Unilever is currently hiring for Territory Manager – Mbarara

Function: Customer Development

Reports to: Area Sales Manager

Scope: LOCAL Location: Mbarara Territory

Country: Uganda

Main Purpose of the Role

Delivery of territory secondary sales target. through KD teams

Drive KPI delivery.

KD operation supervision on the route: use of HHTs / printers, itineraries, trade pricing, TPM

Target setting, performance analysis action planning and admin

KD compliance to Unilever requirements including KD territorial integrity, reporting, payment to UUL, KD investment in staff, vehicles, warehousing, stock, IT equipment,

Customer service

Market development via extension of coverage and other growth initiatives

Input for KD appointment: prospecting, territory demarcation, continuous KD appraisal, compliance deadlines, , termination & replacement recommendations

KD ROI; data entry, analysis, improvement plan and execution

KD Staffing: deployment, supervision, appraisal and discipline

Territory budget management

Communication and implementation of company activities

Stock management: Physical & system stocks, delivery follow up, KD OOS

Sales input into S& OP

Claim validation & approval

1Manage trade visits

Oversee interactions with all third party & government agencies

Champion area safety agenda

Main Accountabilities.

• Turnover / Volume growth
• Improved FCS score (BP, ECO, LPPC)
• Numeric distribution
• KD health – working capital
• KD operational efficiency
• Brand visibility

Key Skills

• Strong organization capacity
• Implementation discipline
• Must be able to communicate clearly, concisely and persuasively orally and in writing.
• Good interpersonal relationships – demonstrate skills in building and maintaining productive relations with people.
• Customer management and selling Essentials
• POP execution and Monitoring
• Development of sales infrastructures and Organisation
• Development of Customer/ Channel Investment Strategy
• Developing Customer Relationships
• Field sales management
• Selling, Negotiation skills, Financial and analytical skills
• Customer’s organisational awareness and people oriented
• Third party management

Relevant Experience

• University Graduate, preferably in Business or the Social Sciences.
• Minimum of 3 years-working experience in FMCG organization,
• At least 2 years field experience in the Customer Management function

• Turnover / Volume growth
• Improved FCS score (BP, ECO, LPPC)
• Numeric distribution
• KD health – working capital
• KD operational efficiency
• Brand visibility
• Delivery of territory secondary sales target. through KD teams
• Drive KPI delivery.
• KD operation supervision on the route: use of HHTs / printers, itineraries, trade pricing, TPM
• Target setting, performance analysis action planning and admin
• KD compliance to Unilever requirements including KD territorial integrity, reporting, payment to UUL, KD investment in staff, vehicles, warehousing, stock, IT equipment,
• Customer service
• Market development via extension of coverage and other growth initiatives
• Input for KD appointment: prospecting, territory demarcation, continuous KD appraisal, compliance deadlines, , termination & replacement recommendations
• KD ROI; data entry, analysis, improvement plan and execution
• KD Staffing: deployment, supervision, appraisal and discipline
• Territory budget management
• Communication and implementation of company activities
• Stock management: Physical & system stocks, delivery follow up, KD OOS
• Sales input into S& OP
• Claim validation & approval
• Manage trade visits
• Oversee interactions with all third party & government agencies
• Champion area safety agenda

• Strong organization capacity
• Implementation discipline
• Must be able to communicate clearly, concisely and persuasively orally and in writing.
• Good interpersonal relationships – demonstrate skills in building and maintaining productive relations with people.
• Customer management and selling Essentials
• POP execution and Monitoring
• Development of sales infrastructures and Organisation
• Development of Customer/ Channel Investment Strategy
• Developing Customer Relationships
• Field sales management
• Selling, Negotiation skills, Financial and analytical skills
• Customer’s organisational awareness and people oriented
• Third party management

• University Graduate, preferably in Business or the Social Sciences.