SUMMARY

The Accounts Relationship Officer will be responsible for promoting, selling, processing, monitoring, recording and evaluating client loans, which are Business Loans, Agricultural Loans, Personal Loans and Micro-Lending Loans, which include Self-Managed Groups, FINCA Easy Loans and Micro Individual Loans

Key Duties & Responsibilities:

• Marketing all FINCA products and services to potential clients
• Identifying potential customers, markets, products, developing and implementing strategies for customer acquisition and retention in line with the branch strategies, credit policy and customer relationship management standards
• Growing deposits and loan portfolio value in the assigned branch in line with the set targets
• Appraising and preparing detailed applications for loan facilities in line with policy to determine their worthiness for credit facilities in bid to improve portfolio quality
• Monitoring and evaluating loan performance
• Following up and recovering loans
• Organizing client sensitization seminars and information dissemination for existing and potential borrowers
• Planning, reviewing and monitoring strategies for growing loans, quality control and submission of periodic in line with the work plan and FINCA Uganda lending policy

Competencies

• To perform the job successfully, an individual should demonstrate the following competencies:
• Ability to ride a motorcycle
• Hands on experience in sales and community mobilization.
• Excellent communication skills and ability to work with teams and independently.
• Fluency in English and one or two local languages.
• Ability to maintain a professional appearance and provide a positive company image.
• Good problem solving, multitasking and negotiation skills.
• Computer literate and familiar with MS Office and other applications.
• High level of analytical and creative skills.
• Ability to work well under pressure.

Qualifications, Skills & Experience

A bachelor’s degree or Diploma in any business-related fields from a recognized University/Tertiary Institution

Availability to travel 70% of the available time

• Marketing all FINCA products and services to potential clients
• Identifying potential customers, markets, products, developing and implementing strategies for customer acquisition and retention in line with the branch strategies, credit policy and customer relationship management standards
• Growing deposits and loan portfolio value in the assigned branch in line with the set targets
• Appraising and preparing detailed applications for loan facilities in line with policy to determine their worthiness for credit facilities in bid to improve portfolio quality
• Monitoring and evaluating loan performance
• Following up and recovering loans
• Organizing client sensitization seminars and information dissemination for existing and potential borrowers
• Planning, reviewing and monitoring strategies for growing loans, quality control and submission of periodic in line with the work plan and FINCA Uganda lending policy

• Ability to ride a motorcycle
• Hands on experience in sales and community mobilization.
• Excellent communication skills and ability to work with teams and independently.
• Fluency in English and one or two local languages.
• Ability to maintain a professional appearance and provide a positive company image.
• Good problem solving, multitasking and negotiation skills.
• Computer literate and familiar with MS Office and other applications.
• High level of analytical and creative skills.
• Ability to work well under pressure.

• A bachelor’s degree or Diploma in any business-related fields from a recognized University/Tertiary Institution
• Availability to travel 70% of the available time