Key Responsibilities

• Operations ManagementOversee day-to-day bakery production and ensure efficiencyMaintain high standards of product quality, hygiene, and presentationManage inventory, supplies, and cost control
• Team LeadershipSupervise, train, and motivate bakery staff and traineesEnsure proper staff scheduling and productivityBuild a disciplined, customer-focused team culture
• Sales & Business GrowthDevelop and implement strategies to increase salesIdentify new market opportunities and partnershipsDrive customer acquisition and retentionMonitor sales performance and take corrective action
• Financial ManagementManage daily sales, expenses, and profitabilityControl wastage and optimize production costsPrepare basic financial and performance reports
• Training & Academy SupportSupport training programs for students and entrepreneursEnsure quality delivery of practical sessionsMentor trainees where necessary
• Customer ExperienceEnsure excellent customer service at all timesHandle customer feedback and resolve complaints professionally

Technical Skills

• Proven ability to grow sales and manage a business unit
• Good computer skills (MS Office, POS systems, reporting)

Soft Skills

• Strong experience in bakery operations and production
• High level of organization and attention to detail
• Ability to work under pressure and meet targets
• Strong communication and problem-solving skills

Education & Requirements

• Education: Bachelor’s degree in Business, Hospitality, Food Science, or related field
• Experience: 2 years
• Industry Experience: Bakery

Additional Details

• Minimum of 10 years’ management experience, preferably in a bakery or food production environment

• Oversee day-to-day bakery production and ensure efficiency
• Maintain high standards of product quality, hygiene, and presentation
• Manage inventory, supplies, and cost control
• Supervise, train, and motivate bakery staff and trainees
• Ensure proper staff scheduling and productivity
• Build a disciplined, customer-focused team culture
• Develop and implement strategies to increase sales
• Identify new market opportunities and partnerships
• Drive customer acquisition and retention
• Monitor sales performance and take corrective action
• Manage daily sales, expenses, and profitability
• Control wastage and optimize production costs
• Prepare basic financial and performance reports
• Support training programs for students and entrepreneurs
• Ensure quality delivery of practical sessions
• Mentor trainees where necessary
• Ensure excellent customer service at all times
• Handle customer feedback and resolve complaints professionally

• Proven ability to grow sales and manage a business unit
• Good computer skills (MS Office, POS systems, reporting)
• Strong experience in bakery operations and production
• High level of organization and attention to detail
• Ability to work under pressure and meet targets
• Strong communication and problem-solving skills

• Bachelor’s degree in Business, Hospitality, Food Science, or related field
• Minimum of 10 years’ management experience, preferably in a bakery or food production environment