Kray Microfinance (SACCO) is seeking a highly driven, field-oriented and results-focused Business Growth & Development Manager to lead business acquisition and growth at branch level.

This is not a desk-based management role.

The successful candidate will lead a team of Relationship Officers into the market daily to acquire customers, mobilise deposits and investments, generate quality loan business, reactivate customers and develop new institutional and business relationships.

Key Responsibilities

• Leading daily field sales and deposit mobilisation activities.
• Growing branch deposits and active customer numbers.
• Acquiring and activating new customers.
• Generating and converting quality loan leads.
• Reactivating dormant and inactive customers.
• Developing relationships with SMEs, employers, schools, churches, SACCOs, associations, market groups and other institutions.
• Identifying new markets and business opportunities within the branch territory.
• Identifying, recruiting, onboarding and activating new Kray agents within the branch territory.
• Setting daily, weekly and monthly sales targets for the team.
• Tracking individual officer productivity and overall branch business performance.
• Personally, supporting the team in prospecting, pitching, negotiating and closing significant business opportunities.
• Ensuring that business generated is sustainable, compliant and commercially valuable.

MANDATORY EXPERIENCE

Applicants MUST have previously worked in a SACCO, microfinance institution, bank, financial cooperative, savings institution or another organisation where deposit/savings mobilisation was a significant part of their role.

Candidates must demonstrate:

• Practical experience in deposit and savings mobilisation.
• Proven field sales and customer acquisition experience.
• A track record of achieving deposit, customer acquisition or business growth targets.
• Experience building and maintaining customer relationships.
• Ability to convert newly acquired customers into active and consistent savers.
• Strong knowledge of field prospecting and market penetration.
• Ability to work with demanding daily, weekly and monthly targets.

Requirements

• Diploma or Bachelor’s Degree in Business Administration, Finance, Microfinance, or a related field.
• At least 2–4 years of experience in microfinance, banking, or financial services.
• Experience in field sales, lending, savings mobilization, or agent network development is a MUST
• Strong leadership, communication, and relationship management skills.
• Ability to work independently and lead field teams effectively.

MUST be able to drive and posses a valid driving license.

• Leading daily field sales and deposit mobilisation activities.
• Growing branch deposits and active customer numbers.
• Acquiring and activating new customers.
• Generating and converting quality loan leads.
• Reactivating dormant and inactive customers.
• Developing relationships with SMEs, employers, schools, churches, SACCOs, associations, market groups and other institutions.
• Identifying new markets and business opportunities within the branch territory.
• Identifying, recruiting, onboarding and activating new Kray agents within the branch territory.
• Setting daily, weekly and monthly sales targets for the team.
• Tracking individual officer productivity and overall branch business performance.
• Personally, supporting the team in prospecting, pitching, negotiating and closing significant business opportunities.
• Ensuring that business generated is sustainable, compliant and commercially valuable.

• Strong leadership skills
• Strong communication skills
• Strong relationship management skills
• Ability to work independently
• Ability to lead field teams effectively
• Ability to drive and possess a valid driving license

• Diploma or Bachelor’s Degree in Business Administration, Finance, Microfinance, or a related field.
• At least 2–4 years of experience in microfinance, banking, or financial services.
• Experience in field sales, lending, savings mobilization, or agent network development is a MUST
• Practical experience in deposit and savings mobilisation.
• Proven field sales and customer acquisition experience.
• A track record of achieving deposit, customer acquisition or business growth targets.
• Experience building and maintaining customer relationships.
• Ability to convert newly acquired customers into active and consistent savers.
• Strong knowledge of field prospecting and market penetration.
• Ability to work with demanding daily, weekly and monthly targets.