Background information about the job or company (e.g., role context, company overview)

The incumbent will be responsible to the Operation Coordinator for performing the following duties:-

Responsibilities or duties

• Develop, implement, and update a comprehensive communication strategy, creating tailored materials, reports, briefings, and multimedia content for the UCMID Operation.
• Enhance the program’s public profile and visibility across all institutional tiers using digital communication, knowledge management platforms, public events, workshops, and targeted awareness campaigns.
• Maintain and regularly populate the Ministry’s website and digital portals with project factsheets, advisory notes, talking points, and periodic operational updates.
• Oversee all project publication activities—including content management, publishing standards, graphic design, translation, and dissemination—to ensure the highest quality for all communication materials.
• Formulate and execute a robust Stakeholder Engagement Plan explicitly tailored for the UCMID Operation.
• Support the Ministry, the UCMID Programme, and sub-national entities in conducting effective citizen and community outreach activities to transparently share information and project results.
• In consultation with Operation Support Team (OST) and Ministry management, establish internal and external communication protocols to maximize coordination among line Ministries, Departments, Agencies (MDAs), sub-national entities, and the World Bank.
• Manage and coordinate all proactive and reactive media relations, press briefings, and public information dissemination pipelines.
• Monitor daily media reports concerning project activities and stakeholders, brief the OST on emerging trends, and prepare rapid, constructive media responses as assigned.
• Document and package project achievements, institutional lessons learned, and success stories to maintain a consistent corporate message across all stakeholder groups.
• Manage official project meeting records, shared digital drives, and communication archives while facilitating information requests and packaging responses between the PST and partners.
• Promote active knowledge-sharing and identify collaborative synergies among the OST, Ministry staff, sub-national entities, and external stakeholder agencies.
• Provide timely, constructive guidance on embedding communication components into all facets of the project, cooperating closely with other OST specialists to ensure an integrated approach to reporting.
• Design, implement, and evaluate targeted communication capacity-building plans for Ministry and sub-national entity staff.
• Provide ad-hoc professional communication support to the Project Implementation Unit (PIU) and broader Ministry projects, executing assignments directed by management to safeguard the institutional image.

Qualifications or requirements (e.g., education, skills)

• 1. Bachelor's Degree in Mass Communication, Journalism, Public Relations, Literature, Communication Studies, or a related field.
• 2. Master's Degree in Communication, Public Relations, Journalism, Marketing, or related field.
• 3. Professional qualification in CIPR, CIM or equivalent is mandatory.

Experience needed

• 1. Minimum 8 years relevant experience.
• 2. At least 5 years in a management or senior communications role.
• 3. Experience working on donor-funded programmes and public sector communication.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

• Minimum Age: 35
• Maximum Age: [Not Specified]
• Scale: Other
• Terms of Employment: Contract
• Vacancies: 1
• Reference: [Not Specified]

• Develop, implement, and update a comprehensive communication strategy, creating tailored materials, reports, briefings, and multimedia content for the UCMID Operation.
• Enhance the program’s public profile and visibility across all institutional tiers using digital communication, knowledge management platforms, public events, workshops, and targeted awareness campaigns.
• Maintain and regularly populate the Ministry’s website and digital portals with project factsheets, advisory notes, talking points, and periodic operational updates.
• Oversee all project publication activities—including content management, publishing standards, graphic design, translation, and dissemination—to ensure the highest quality for all communication materials.
• Formulate and execute a robust Stakeholder Engagement Plan explicitly tailored for the UCMID Operation.
• Support the Ministry, the UCMID Programme, and sub-national entities in conducting effective citizen and community outreach activities to transparently share information and project results.
• In consultation with Operation Support Team (OST) and Ministry management, establish internal and external communication protocols to maximize coordination among line Ministries, Departments, Agencies (MDAs), sub-national entities, and the World Bank.
• Manage and coordinate all proactive and reactive media relations, press briefings, and public information dissemination pipelines.
• Monitor daily media reports concerning project activities and stakeholders, brief the OST on emerging trends, and prepare rapid, constructive media responses as assigned.
• Document and package project achievements, institutional lessons learned, and success stories to maintain a consistent corporate message across all stakeholder groups.
• Manage official project meeting records, shared digital drives, and communication archives while facilitating information requests and packaging responses between the PST and partners.
• Promote active knowledge-sharing and identify collaborative synergies among the OST, Ministry staff, sub-national entities, and external stakeholder agencies.
• Provide timely, constructive guidance on embedding communication components into all facets of the project, cooperating closely with other OST specialists to ensure an integrated approach to reporting.
• Design, implement, and evaluate targeted communication capacity-building plans for Ministry and sub-national entity staff.
• Provide ad-hoc professional communication support to the Project Implementation Unit (PIU) and broader Ministry projects, executing assignments directed by management to safeguard the institutional image.

• Communication strategy development
• Content creation (reports, briefings, multimedia)
• Digital communication
• Knowledge management
• Public relations
• Media relations
• Stakeholder engagement
• Project management
• Capacity building
• Website management
• Data analysis (media reports)
• Report writing
• Presentation skills
• Interpersonal skills
• Organizational skills

• Bachelor's Degree in Mass Communication, Journalism, Public Relations, Literature, Communication Studies, or a related field.
• Master's Degree in Communication, Public Relations, Journalism, Marketing, or related field.
• Professional qualification in CIPR, CIM or equivalent is mandatory.