Background information about the job or company (e.g., role context, company overview)

Grapes of New Hope (GNH) is a refugee-led, community-based organisation founded in 2021 within Nakivale Refugee Settlement, Uganda. We are dedicated to restoring hope and empowering vulnerable groups, including youth, single mothers, children at risk, and persons with disabilities, by fostering resilience, inclusion, and self-reliance. Our work is rooted in the belief that every individual, regardless of background or circumstance, deserves dignity, opportunity, and a voice in shaping their future.

At GNH, we transform lives through practical skills training, psychosocial support, and advocacy. By addressing the interconnected challenges of displacement, poverty, and social exclusion, we equip refugees and host community members with the tools and confidence to rebuild their lives. Our programs emphasise vocational empowerment, gender-based violence prevention, education, mental health, and peacebuilding to promote holistic and sustainable development.

Responsibilities or duties

This is a full-time on-site role for a Finance and Administration Officer located in Isingiro. The individual in this role will manage day-to-day administrative operations, oversee financial activities, and ensure organisational compliance with policies and guidelines. Responsibilities include budgeting, record-keeping, handling correspondence, maintaining office organisation, and providing excellent support to team members and stakeholders. The role involves coordinating administrative tasks while ensuring smooth communication within the organisation.

Qualifications or requirements (e.g., education, skills)

Strong General Administration and Administrative Assistance skills to manage processes, coordinate schedules, and ensure smooth day-to-day operations.

Proficiency in Communication and Customer Service to effectively liaise with employees, partners, and external stakeholders.

Exceptional Organisation Skills to handle multiple tasks, prioritise workloads, and maintain an orderly workspace.

Proficiency in financial management practices and basic accounting knowledge is highly advantageous.

Attention to detail and a high level of accuracy in record-keeping and documentation.

Proficiency with office software like Quickbooks, such as Microsoft Office Suite, and familiarity with financial tools or systems is preferred.

Bachelor’s degree in Business Administration, Finance, Accounting, CPA is an added advantage or a related field is desirable.

• Manage day-to-day administrative operations
• Oversee financial activities
• Ensure organisational compliance with policies and guidelines
• Budgeting
• Record-keeping
• Handling correspondence
• Maintaining office organisation
• Providing excellent support to team members and stakeholders
• Coordinating administrative tasks
• Ensuring smooth communication within the organisation

• General Administration
• Administrative Assistance
• Communication
• Customer Service
• Organisation Skills
• Financial management practices
• Basic accounting knowledge
• Attention to detail
• Accuracy in record-keeping and documentation
• Proficiency with office software like Quickbooks
• Microsoft Office Suite
• Familiarity with financial tools or systems

• Strong General Administration and Administrative Assistance skills
• Proficiency in Communication and Customer Service
• Exceptional Organisation Skills
• Proficiency in financial management practices and basic accounting knowledge is highly advantageous
• Attention to detail and a high level of accuracy in record-keeping and documentation
• Proficiency with office software like Quickbooks, such as Microsoft Office Suite, and familiarity with financial tools or systems is preferred
• Bachelor’s degree in Business Administration, Finance, Accounting, CPA is an added advantage or a related field is desirable