Description

DFCU Bank is hiring a Fraud Risk Analyst responsible for monitoring, detecting and preventing losses resulting from high risk and fraudulent monetary and non-monetary transactions through timely review and closure of fraud risk alerts.

KEY ACCOUNTABILITIES:

• Monitor and analyze bank accounts, financial transactions and other financial documents to identify red flags, stop and report any potentially fraudulent activity.
• Detect and prevent potential fraud across all payment channels in the Bank by reviewing alerts on customers’ accounts, observing customer transactions to identify fraudulent activity such as account take over, theft and similar other risks.
• Identify fraud patterns through active monitoring and interpretation of all the alerts on the different Bank’s fraud detection and monitoring tools/ dashboards and ensure that appropriate actions are taken to mitigate fraud.
• Interact with internal and external parties where necessary to validate transaction information as and when required.
• Contribute to the creation of fraud rules on the Bank’s fraud detection tools periodically by providing analytical data to support decisions.
• Continuously improve information flow to mitigate fraud by facilitating periodic calls with Visa Risk Manager (VRM) team and other stakeholders.
• Timely escalation of alerts that require the Financial Crime Manager (MFCM), Head Financial Crime Management (HFCM) or Chief Risk Officer (CRO) as flagged by the Fraud Detection.
• Timely resolution of queued transactions within the service level agreement (SLA) to reduce potential revenue losses.
• Prepare and submit monthly reports detailing the number of monthly suspected fraudulent cases and its financial exposures to the Bank, the number of confirmed frauds cases and the fraud saves accomplished.
• Perform first level investigations on identified suspicious activities/fraud risks and other cases as and when assigned by MFCM/HFCM.
• Collaborate with internal teams to implement fraud prevention measures including through bank wide training and awareness, communications on identified high risk areas and lessons learnt.
• Identification of new techniques to prevent future fraud.
• Predict potential consequence of a given action, service with the data at your disposal.

KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED:

• Bachelor’s Degree.
• Certification in Fraud Examination (CFE) is added advantage.
• At least 3 years’ experience in Banking or related operations.
• Knowledge of banking, products, risks and processes.
• Knowledge of the local laws, regulatory expectations and internal policy requirements as they relate to financial crime risk.
• Good interviewing skills to enlist required information.
• Proficiency in fraud detection software tools, Microsoft Word and Excel spreadsheets.
• Ability to collect, analyze and evaluate information.
• Clear, concise and effective oral and written communication/ reports. Flexibility and adaptation to changing requirements and situations.
• High level of maturity, confidentiality and objectivity.
• Excellent communication and engagement skills.
• Strong attention to detail and personal effectiveness.
• High level of integrity and standards.
• Self-drive and initiative.
• Unafraid to take responsibility.
• Ability to work effectively with local contemporaries and peers in other clusters and regions. to maintain a collaborative culture.
• Creative problem-solving skills.
• Report writing skills.

• Monitor and analyze bank accounts, financial transactions and other financial documents to identify red flags, stop and report any potentially fraudulent activity.
• Detect and prevent potential fraud across all payment channels in the Bank by reviewing alerts on customers’ accounts, observing customer transactions to identify fraudulent activity such as account take over, theft and similar other risks.
• Identify fraud patterns through active monitoring and interpretation of all the alerts on the different Bank’s fraud detection and monitoring tools/ dashboards and ensure that appropriate actions are taken to mitigate fraud.
• Interact with internal and external parties where necessary to validate transaction information as and when required.
• Contribute to the creation of fraud rules on the Bank’s fraud detection tools periodically by providing analytical data to support decisions.
• Continuously improve information flow to mitigate fraud by facilitating periodic calls with Visa Risk Manager (VRM) team and other stakeholders.
• Timely escalation of alerts that require the Financial Crime Manager (MFCM), Head Financial Crime Management (HFCM) or Chief Risk Officer (CRO) as flagged by the Fraud Detection.
• Timely resolution of queued transactions within the service level agreement (SLA) to reduce potential revenue losses.
• Prepare and submit monthly reports detailing the number of monthly suspected fraudulent cases and its financial exposures to the Bank, the number of confirmed frauds cases and the fraud saves accomplished.
• Perform first level investigations on identified suspicious activities/fraud risks and other cases as and when assigned by MFCM/HFCM.
• Collaborate with internal teams to implement fraud prevention measures including through bank wide training and awareness, communications on identified high risk areas and lessons learnt.
• Identification of new techniques to prevent future fraud.
• Predict potential consequence of a given action, service with the data at your disposal.

• Good interviewing skills to enlist required information.
• Proficiency in fraud detection software tools, Microsoft Word and Excel spreadsheets.
• Ability to collect, analyze and evaluate information.
• Clear, concise and effective oral and written communication/ reports.
• Flexibility and adaptation to changing requirements and situations.
• High level of maturity, confidentiality and objectivity.
• Excellent communication and engagement skills.
• Strong attention to detail and personal effectiveness.
• High level of integrity and standards.
• Self-drive and initiative.
• Unafraid to take responsibility.
• Ability to work effectively with local contemporaries and peers in other clusters and regions. to maintain a collaborative culture.
• Creative problem-solving skills.
• Report writing skills.

• Bachelor’s Degree.
• Certification in Fraud Examination (CFE) is added advantage.
• Knowledge of banking, products, risks and processes.
• Knowledge of the local laws, regulatory expectations and internal policy requirements as they relate to financial crime risk.