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Vacancy title:
ICT Officer
[Type: FULL_TIME, Industry: Healthcare, Category: Computer & IT, Business Operations, Admin & Office]
Jobs at:
Rakai Health Sciences Program
Deadline of this Job:
Thursday, November 12 2026
Duty Station:
Kampala | Kampala
Summary
Date Posted: Thursday, November 12 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Rakai Health Sciences Program (RHSP) is seeking a qualified ICT Officer to ensure the efficient operation, integration, maintenance, and support of organizational systems, including Microsoft SharePoint, Microsoft Dynamics NAV (Navision), Odoo, Beyonic, and other emerging enterprise applications. The successful candidate will provide technical assistance to staff, troubleshoot system issues, manage user accounts and permissions, support ERP modules, coordinate with service providers, and contribute to secure and reliable systems operations.
The ICT Officer will also support system upgrades, technical evaluations, user training, SOP development, and improvements to system efficiency and data integrity.
Responsibilities
- Administer ERP systems
- Manage user permissions
- Train system users
- Provide technical support
- Maintain system security
Qualifications and Experience
- Relevant bachelor’s degree
- Navision/related ERP
- Systems troubleshooting
- 3+ years’ ERP experience
- ERP module support
Nice to have
- Dynamics NAV certification
- Database administration
- IT service management
- Accounting knowledge
- ERP data migration
What’s great in the job?
Enterprise Systems Exposure: Work with organizational platforms including Microsoft Dynamics NAV, SharePoint, Odoo, and Beyonic, supporting critical business processes.
Organizational Impact: Help improve the reliability and efficiency of systems supporting finance, procurement, human resources, inventory, and administration.
Technical Development: Strengthen your expertise in ERP administration, troubleshooting, integrations, configurations, and system maintenance.
Systems Security: Contribute to the protection of organizational information through access controls, user permissions, and secure system configurations.
Digital Transformation: Participate in the evaluation, improvement, and adoption of enterprise systems that support RHSP operations.
Professional Collaboration: Work with software vendors, consultants, business users, and internal teams to resolve technical challenges and improve service delivery.
Staff Capacity Building: Develop user guides, support new staff orientation, and deliver systems training to improve technology adoption across the organization.
Work Hours: 8
Experience in Months: 36
Level of Education: bachelor degree
Job application procedure
Application Link:
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