Regional Business Head
2026-06-10T08:38:52+00:00
Pearl Bank
https://cdn.greatugandajobs.com/jsjobsdata/data/employer/comp_12187/logo/PEARL%20BANK.jpg
https://www.postbank.co.ug/
FULL_TIME
kampala
Kampala
00256
Uganda
Finance
Management,Sales & Retail,Business Operations
2026-06-15T17:00:00+00:00
8
POSITION DESCRIPTION
JOB TITLE: REGIONAL BUSINESS HEAD
REPORTS TO: CHIEF RETAIL OFFICER
JOB PURPOSE
§ The role is responsible for leading distribution growth across the assigned cluster through effective management of branch sales teams and the Bank’s agency banking ecosystem, including Super Agents and Agents.
§ The role drives retail business performance, agency network expansion, customer acquisition, and fintech penetration while ensuring productivity, compliance, and execution of the Bank’s retail and distribution strategy
KEY RESPONSIBILITIES /KEY DELIVERABLES
Agency Banking & Fintech Distribution
§ Lead expansion, management, and performance of the Bank’s Super Agent and Agent network.
§ Drive agent acquisition, onboarding, activation, and productivity improvement.
§ Ensure strong agent coverage in strategic and underserved markets.
§ Grow transaction volumes and adoption of fintech and digital services through the agency channel.
Retail Business Growth & Sales Leadership
§ Drive achievement of retail sales and revenue targets across the assigned region.
§ Lead and manage branch sales teams to drive acquisition, deposits, lending, and cross-selling.
§ Monitor branch sales productivity in line with the set targets and implement performance improvement interventions.
§ Drive execution of retail campaigns and regional business initiatives.
Channel Performance & Distribution Effectiveness
§ Optimize and monitor performance across branch and agency channels to improve market reach and customer access.
§ Develop regional distribution strategies to maximize customer acquisition and wallet share.
§ Track and improve productivity, profitability, and service delivery across all distribution channels.
Customer Acquisition & Market Expansion
§ Identify market opportunities and lead regional expansion initiatives.
§ Drive acquisition of retail customers through branch, agent, and ecosystem partnerships.
§ Strengthen the Bank’s visibility and penetration within the region.
Risk, Compliance & Governance
§ Ensure compliance with Bank policies, KYC/AML, and regulatory requirements across branches and agent networks.
§ Proactively monitor operational and fraud risks within agency banking and retail sales activities.
§ Ensure service quality and customer complaint resolution.
People/Team Leadership
§ Lead branch sales teams and regional agency support teams to deliver business objectives.
§ Coach and develop team capability to improve sales effectiveness and customer engagement.
§ Drive a high-performance culture through performance tracking and accountability.
BUSINESS BEHAVIOURS
§ Passion: Committed to excellence, delivering outstanding results and making a positive impact on our customers and stakeholders.
§ Teamwork: Collaborates, mutual respect, and diverse perspectives, to achieve shared success and deliver greater value to the Bank.
§ Integrity: Uphold honesty, transparency, and accountability, ensuring ethical practices in every action.
§ Innovation: Embrace creativity and forward-thinking, continually seek new solutions to enhance customer experience and drive business growth.
QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED
§ A bachelor’s degree in a Business course or any related degree.
§ A professional certificate / Masters will be an added advantage.
§ A minimum of Eight (8) years’ experience in sales in banking or a financial institution with a proven track record to deliver results of which five (5) should have been at management level.
§ Demonstrated experience in agency banking, branch network management, fintech distribution, digital channels, or retail sales management.
§ Proven track record of achieving business growth, customer acquisition, sales, and market expansion targets.
§ Experience managing geographically dispersed teams and stakeholders is an added advantage.
§ Strong sales leadership and customer experience management capability.
- Lead expansion, management, and performance of the Bank’s Super Agent and Agent network.
- Drive agent acquisition, onboarding, activation, and productivity improvement.
- Ensure strong agent coverage in strategic and underserved markets.
- Grow transaction volumes and adoption of fintech and digital services through the agency channel.
- Drive achievement of retail sales and revenue targets across the assigned region.
- Lead and manage branch sales teams to drive acquisition, deposits, lending, and cross-selling.
- Monitor branch sales productivity in line with the set targets and implement performance improvement interventions.
- Drive execution of retail campaigns and regional business initiatives.
- Optimize and monitor performance across branch and agency channels to improve market reach and customer access.
- Develop regional distribution strategies to maximize customer acquisition and wallet share.
- Track and improve productivity, profitability, and service delivery across all distribution channels.
- Identify market opportunities and lead regional expansion initiatives.
- Drive acquisition of retail customers through branch, agent, and ecosystem partnerships.
- Strengthen the Bank’s visibility and penetration within the region.
- Ensure compliance with Bank policies, KYC/AML, and regulatory requirements across branches and agent networks.
- Proactively monitor operational and fraud risks within agency banking and retail sales activities.
- Ensure service quality and customer complaint resolution.
- Lead branch sales teams and regional agency support teams to deliver business objectives.
- Coach and develop team capability to improve sales effectiveness and customer engagement.
- Drive a high-performance culture through performance tracking and accountability.
- Sales leadership
- Customer experience management
- Agency banking
- Branch network management
- Fintech distribution
- Digital channels management
- Retail sales management
- Team leadership
- Performance management
- Risk management
- Compliance management
- A bachelor’s degree in a Business course or any related degree.
- A professional certificate / Masters will be an added advantage.
JOB-6a29229c931c6
Vacancy title:
Regional Business Head
[Type: FULL_TIME, Industry: Finance, Category: Management,Sales & Retail,Business Operations]
Jobs at:
Pearl Bank
Deadline of this Job:
Monday, June 15 2026
Duty Station:
kampala | Kampala
Summary
Date Posted: Wednesday, June 10 2026, Base Salary: Not Disclosed
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JOB DETAILS:
POSITION DESCRIPTION
JOB TITLE: REGIONAL BUSINESS HEAD
REPORTS TO: CHIEF RETAIL OFFICER
JOB PURPOSE
§ The role is responsible for leading distribution growth across the assigned cluster through effective management of branch sales teams and the Bank’s agency banking ecosystem, including Super Agents and Agents.
§ The role drives retail business performance, agency network expansion, customer acquisition, and fintech penetration while ensuring productivity, compliance, and execution of the Bank’s retail and distribution strategy
KEY RESPONSIBILITIES /KEY DELIVERABLES
Agency Banking & Fintech Distribution
§ Lead expansion, management, and performance of the Bank’s Super Agent and Agent network.
§ Drive agent acquisition, onboarding, activation, and productivity improvement.
§ Ensure strong agent coverage in strategic and underserved markets.
§ Grow transaction volumes and adoption of fintech and digital services through the agency channel.
Retail Business Growth & Sales Leadership
§ Drive achievement of retail sales and revenue targets across the assigned region.
§ Lead and manage branch sales teams to drive acquisition, deposits, lending, and cross-selling.
§ Monitor branch sales productivity in line with the set targets and implement performance improvement interventions.
§ Drive execution of retail campaigns and regional business initiatives.
Channel Performance & Distribution Effectiveness
§ Optimize and monitor performance across branch and agency channels to improve market reach and customer access.
§ Develop regional distribution strategies to maximize customer acquisition and wallet share.
§ Track and improve productivity, profitability, and service delivery across all distribution channels.
Customer Acquisition & Market Expansion
§ Identify market opportunities and lead regional expansion initiatives.
§ Drive acquisition of retail customers through branch, agent, and ecosystem partnerships.
§ Strengthen the Bank’s visibility and penetration within the region.
Risk, Compliance & Governance
§ Ensure compliance with Bank policies, KYC/AML, and regulatory requirements across branches and agent networks.
§ Proactively monitor operational and fraud risks within agency banking and retail sales activities.
§ Ensure service quality and customer complaint resolution.
People/Team Leadership
§ Lead branch sales teams and regional agency support teams to deliver business objectives.
§ Coach and develop team capability to improve sales effectiveness and customer engagement.
§ Drive a high-performance culture through performance tracking and accountability.
BUSINESS BEHAVIOURS
§ Passion: Committed to excellence, delivering outstanding results and making a positive impact on our customers and stakeholders.
§ Teamwork: Collaborates, mutual respect, and diverse perspectives, to achieve shared success and deliver greater value to the Bank.
§ Integrity: Uphold honesty, transparency, and accountability, ensuring ethical practices in every action.
§ Innovation: Embrace creativity and forward-thinking, continually seek new solutions to enhance customer experience and drive business growth.
QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED
§ A bachelor’s degree in a Business course or any related degree.
§ A professional certificate / Masters will be an added advantage.
§ A minimum of Eight (8) years’ experience in sales in banking or a financial institution with a proven track record to deliver results of which five (5) should have been at management level.
§ Demonstrated experience in agency banking, branch network management, fintech distribution, digital channels, or retail sales management.
§ Proven track record of achieving business growth, customer acquisition, sales, and market expansion targets.
§ Experience managing geographically dispersed teams and stakeholders is an added advantage.
§ Strong sales leadership and customer experience management capability.
Work Hours: 8
Experience in Months: 96
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
THE FOLLOWING DOCUMENTS SHOULD ACCOMPANY THE APPLICATION
§ Cover letter, Detailed CV, and Copies of academic documents all as one file.
MODE OF APPLICATION
§ Online applications addressed to Chief People & Strategy Officer, Pearl Bank Uganda.
§ Send application with job title as subject.
§ Closing Date: Monday 15th June 2026 at 5:00pm.
§ Only shortlisted candidates will be contacted.
Pearl Bank Uganda Ltd is an equal opportunity employer
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