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Vacancy title:
Relationship Officers
[Type: FULL_TIME, Industry: Financial Services, Category: Sales & Retail, Banking, Finance, Customer Service, Business Operations]
Jobs at:
Nova Microfinance
Deadline of this Job:
Tuesday, September 22 2026
Duty Station:
Uganda | Kampala
Summary
Date Posted: Tuesday, September 15 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Description
NOVA Microfinance Limited is seeking energetic, results-driven, and customer-focused individuals to join our team as Relationship Officers.
Key Responsibilities
- Identify, recruit, and onboard new customers.
- Promote NOVA Microfinance products and services.
- Conduct customer verification and monitoring.
- Monitor loan repayments and portfolio quality.
- Achieve assigned sales, disbursement, collection, and portfolio targets.
Qualifications and Experience
- Diploma or Bachelor’s Degree in Business Administration, Finance, Economics, Marketing, Microfinance, or a related field.
- Experience in sales, customer relationship management, microfinance, banking, or financial services is an added advantage.
- Strong sales, negotiation, communication, and customer service skills.
- Ability to meet challenging targets and work effectively in the field.
- Good knowledge of the local business environment.
- Ability to ride a motorcycle and possession of a valid riding permit is an added advantage.
Key Competencies
- Sales and business development
- Customer relationship management
- Credit and portfolio management
- Collections and follow-up
- Communication and negotiation
- Teamwork and accountability
- Integrity and professionalism
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Interested and qualified candidates should submit their CV and application letter, clearly indicating the position applied for
Only shortlisted candidates will be contacted.
NOVA Microfinance Limited is an equal opportunity employer.
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