Job Overview

Objective: To ensure accurate and timely release of cargo from the warehouse by verifying documentation, updating records, coordinating with relevant departments, and ensuring compliance with warehouse and ICD procedures.

Key Responsibility:

• Verify cargo release documents, including delivery orders, customs documents, invoices, and customer authorizations before releasing goods.
• Process and record cargo releases in the warehouse management system and maintain accurate documentation.
• Coordinate with warehouse teams, transporters, customers, and clearing agents to facilitate smooth cargo collection.
• Confirm cargo quantities, descriptions, and conditions before release.
• Maintain accurate records of released cargo, stock movements, and outstanding deliveries.
• Prepare daily cargo release reports and submit operational updates to the supervisor.
• Ensure compliance with warehouse procedures, customs requirements, and company policies.
• Resolve documentation discrepancies and escalate issues to the relevant departments.
• Support stock reconciliation and periodic warehouse audits.
• Maintain proper filing and safe custody of cargo release documents.
• Perform any other duties assigned by the Warehouse Supervisor

Authority & Independence

The Releasing Clerk – Warehouse has full authority delegated by the Warehouse Supervisor as per the requirements, duties and responsibility of the job

Work Conditions

• Based within the ICD warehouse environment.
• May require interaction with customers, transporters, clearing agents, and regulatory authorities.
• May require shift work, overtime, weekends, or public holidays depending on operational requirements.
• Must comply with safety requirements and use appropriate PPE.

Physical & Mental Efforts

• Must be mentally stable to contain stress and pressure.
• Must be of a sound mind.
• Good visibility since most times work will be done on computers.
• Sensory stability due to much concentration required for the job.

Education Qualifications & Experience

• Diploma or Bachelor's Degree in Logistics, Transport Management, Business Administration, Warehouse Management, or related field.
• Minimum 2–3 years’ experience in warehouse operations, logistics, cargo handling, or ICD operations.
• Experience with warehouse management systems (WMS) or ERP systems is an added advantage.

Skills & Competences

• Knowledge of warehouse and cargo release procedures.
• Good understanding of logistics and documentation processes.
• Attention to detail and accuracy.
• Good computer skills and ability to use ERP/WMS systems.
• Strong communication and coordination skills.
• Ability to work under pressure and meet deadlines.
• High level of integrity and accountability.

Please Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

• Verify cargo release documents, including delivery orders, customs documents, invoices, and customer authorizations before releasing goods.
• Process and record cargo releases in the warehouse management system and maintain accurate documentation.
• Coordinate with warehouse teams, transporters, customers, and clearing agents to facilitate smooth cargo collection.
• Confirm cargo quantities, descriptions, and conditions before release.
• Maintain accurate records of released cargo, stock movements, and outstanding deliveries.
• Prepare daily cargo release reports and submit operational updates to the supervisor.
• Ensure compliance with warehouse procedures, customs requirements, and company policies.
• Resolve documentation discrepancies and escalate issues to the relevant departments.
• Support stock reconciliation and periodic warehouse audits.
• Maintain proper filing and safe custody of cargo release documents.
• Perform any other duties assigned by the Warehouse Supervisor

• Knowledge of warehouse and cargo release procedures.
• Good understanding of logistics and documentation processes.
• Attention to detail and accuracy.
• Good computer skills and ability to use ERP/WMS systems.
• Strong communication and coordination skills.
• Ability to work under pressure and meet deadlines.
• High level of integrity and accountability.

• Diploma or Bachelor's Degree in Logistics, Transport Management, Business Administration, Warehouse Management, or related field.
• Minimum 2–3 years’ experience in warehouse operations, logistics, cargo handling, or ICD operations.
• Experience with warehouse management systems (WMS) or ERP systems is an added advantage.