Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

On behalf of our client, We are looking for competent, skilled and experienced SME DIRECT SALES AGENTS candidate to work in Kampala, Uganda

1. Job Details

Job Title: SME Direct Sales Agent

Function: Enterprise

Location: Kampala

Reporting To: SME Account Manager

2. Purpose of the Role

The SME Direct Sales Agent is responsible for generating leads and closing sales for the Enterprise Department. The role focuses on selling enterprise solutions including dedicated internet, shared internet, corporate voice, and other enterprise products and services.

3. Key Deliverables & Responsibilities

3.1 Sales Planning, Lead Generation & Closure

Expected Results:

• Achievement of monthly sales targets
• Strong and well-managed sales pipeline

Key Activities:

• Generate leads through field prospecting and sales activities
• Conduct cold calls and follow up on referrals
• Schedule and attend client visits
• Identify customer needs and pitch appropriate enterprise solutions
• Convert prospects into paying customers
• Build and manage a healthy sales pipeline

3.2 Prospect Engagement & Follow-up

Expected Results:

• Increased conversion rate of prospects to customers
• Well-maintained and updated customer database

Key Activities:

• Follow up consistently on prospects to drive sales closure
• Maintain and update a database of prospects and onboarded customers
• Track and document customer interactions

3.3 Compliance & Professional Conduct

Expected Results:

• Full adherence to company and regulatory requirements
• Professional representation of the organization

Key Activities:

• Comply with all regulatory, company, and agency policies, processes, and procedures
• Attend scheduled and impromptu meetings and training sessions
• Adhere to assigned routes and journey plans as directed by the manager

3.4 Reporting & Feedback

Expected Results:

• Timely and accurate reporting
• Effective communication of market insights and challenges

Key Activities:

• Submit daily sales reports (sales, leads, challenges/issues)
• Provide market intelligence and business feedback to management
• Attend to customer complaints or escalate them to the Account Manager

4. Decision Level

This role operates primarily at a contributory level, with defined responsibilities as outlined below:

• Prime: Accountable for achieving individual sales targets and managing assigned prospects.
• Shared: Collaborates with peers and supervisors on sales strategies and customer solutions.
• Contributory: Provides input on market intelligence and customer feedback to support management decisions.

5. Key Competencies (Demonstrate)

5.1 Skills & Attributes

• Strong communication skills
• Excellent selling and negotiation skills
• Strong interpersonal skills and ability to build working relationships
• Energetic and willing to spend 8–10 hours in field sales activities
• Well-groomed and professional appearance
• Results-oriented with strong execution ability
• Ability and willingness to learn

6. Education & Experience

Educational Qualification

• Minimum: Diploma or its equivalent

Work Experience

• No prior experience required

• Generate leads through field prospecting and sales activities
• Conduct cold calls and follow up on referrals
• Schedule and attend client visits
• Identify customer needs and pitch appropriate enterprise solutions
• Convert prospects into paying customers
• Build and manage a healthy sales pipeline
• Follow up consistently on prospects to drive sales closure
• Maintain and update a database of prospects and onboarded customers
• Track and document customer interactions
• Comply with all regulatory, company, and agency policies, processes, and procedures
• Attend scheduled and impromptu meetings and training sessions
• Adhere to assigned routes and journey plans as directed by the manager
• Submit daily sales reports (sales, leads, challenges/issues)
• Provide market intelligence and business feedback to management
• Attend to customer complaints or escalate them to the Account Manager

• Strong communication skills
• Excellent selling and negotiation skills
• Strong interpersonal skills and ability to build working relationships
• Energetic and willing to spend 8–10 hours in field sales activities
• Well-groomed and professional appearance
• Results-oriented with strong execution ability
• Ability and willingness to learn

• Diploma or its equivalent