Main Purpose:

The Sales Administrator will provide essential support to the sales team by managing administrative tasks, maintaining accurate data, and facilitating communication. This role ensures smooth operations within the sales department, enabling KAMs to focus on driving revenue and building client relationships.

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.

Job Title: Sales Administrator

Reports to: Key Account Manager

No. of Vacancies: 1

Main Job Functions:

Key Responsibilities

Administrative Support

Manage calendars, schedule meetings, and coordinate travel arrangements for the sales team.

Organize and maintain sales documentation and records.

Data Management

Update and maintain customer information and sales activities in the CRM system.

Ensure data accuracy and accessibility for reporting and decision-making.

Sales Documentation

Prepare and process quotations, proposals, and contracts promptly and accurately.

Support timely submission of documents to facilitate deal closure.

Meeting & Event Coordination

Organize logistics for sales meetings, presentations, and events, including venue booking and material preparation.

Reporting & Analysis

Generate and analyze sales reports, dashboards, and performance metrics.

Provide insights to assist in strategic planning and forecasting.

Communication Liaison

Act as a central point of contact between the sales team and other departments.

Ensure timely resolution of queries and alignment across teams.

Inventory Management

Monitor and manage promotional materials and sales collateral inventory.

Ensure availability of updated resources for client engagements.

Education

Bachelor’s degree in business Administation or related field

Work Experience

2–3 years in sales support or administrative roles

Proficiency in Microsoft Office Suite and CRM systems.

Strong verbal and written communication skills.

Good communication skills able to engage both technical teams and customers.

Ability to multitask and maintain attention to detail in a fast-paced environment.

Skills / physical competencies:

• Attention to Detail – Accuracy in data entry and documentation.

• Organizational Skills – Ability to manage multiple tasks and prioritize effectively.

• Communication Skills – Clear and professional verbal and written communication.

• Customer Service Orientation – Proactive in supporting clients and sales team.

• Technical Proficiency – Skilled in MS Office and CRM systems.

• Problem-Solving – Ability to identify issues and implement solutions.

• Time Management – Efficient in meeting deadlines and handling high-volume tasks.

• Collaboration & Teamwork – Works well with cross-functional teams.

• Adaptability – Flexible in dynamic business environments.

ABOUT US

We at MTN Uganda are a purpose and value-led organization!

At MTN Uganda, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Female Applicants are strongly encouraged to Apply!

Note: In compliance to the Data Protection & Privacy Laws of Uganda, MTN Uganda will use your application documents for purposes for which they were intended for.

• Manage calendars, schedule meetings, and coordinate travel arrangements for the sales team.
• Organize and maintain sales documentation and records.
• Update and maintain customer information and sales activities in the CRM system.
• Ensure data accuracy and accessibility for reporting and decision-making.
• Prepare and process quotations, proposals, and contracts promptly and accurately.
• Support timely submission of documents to facilitate deal closure.
• Organize logistics for sales meetings, presentations, and events, including venue booking and material preparation.
• Generate and analyze sales reports, dashboards, and performance metrics.
• Provide insights to assist in strategic planning and forecasting.
• Act as a central point of contact between the sales team and other departments.
• Ensure timely resolution of queries and alignment across teams.
• Monitor and manage promotional materials and sales collateral inventory.
• Ensure availability of updated resources for client engagements.

• Attention to Detail
• Organizational Skills
• Communication Skills
• Customer Service Orientation
• Technical Proficiency
• Problem-Solving
• Time Management
• Collaboration & Teamwork
• Adaptability

• Bachelor’s degree in business Administration or related field
• Proficiency in Microsoft Office Suite and CRM systems.
• Strong verbal and written communication skills.
• Good communication skills able to engage both technical teams and customers.
• Ability to multitask and maintain attention to detail in a fast-paced environment.