Background

At 4G Capital, we believe in unlocking human potential for good. As a leader in unsecured working capital lending in Kenya and Uganda, we are dedicated to empowering micro and small businesses by providing instant access to credit and training that fosters growth and success. Through our innovative use of mobile money, proprietary fintech systems, and data-led underwriting, we’ve transformed the financial landscape for small business owners. We are looking for passionate, driven individuals to join us on our mission to grow businesses with capital and knowledge.

About the Role

As a Sales and Collections Internship, you will be integral in supporting 4G Capital’s mission by acquiring new customers and ensuring the timely repayment of loans. Your work will be at the heart of our customer relationships, providing them with not just financial resources but the tools and knowledge to grow their businesses. You will be responsible for generating loan sales, managing collections, and ensuring the long-term health of the loan portfolio. In doing so, you will help foster financial inclusion across Uganda while driving the company’s growth.

Key Responsibilities

• Loan Origination & Sales: Proactively generate new leads, conduct due diligence on potential clients, and offer tailored business training in financial management and business planning.
• Collections & Portfolio Maintenance: Ensure timely loan repayments by managing collections and maintaining consistent communication with clients, addressing any discrepancies promptly.
• Default Management: Handle cases of default with professionalism, escalating accounts as necessary, and negotiating repayment plans with a customer-centric approach.
• Relationship Management: Build and nurture long-term relationships with clients, referral partners, and external stakeholders, providing guidance and support throughout the loan process.
• Risk & Credit Management: Adhere to credit policies, ensuring compliance with regulation and conducting thorough due diligence to assess and mitigate risks.
• Market & Product Knowledge: Stay informed on industry trends, competitor offerings, and market conditions to help drive customer acquisition and maintain a strong portfolio.

Why 4G Capital?

• Purpose-Driven Work: You will be part of a team that is transforming the lives of small business owners and creating lasting change in communities.
• Growth Opportunities: 4G Capital offers opportunities for personal and professional growth. With our commitment to innovation, you’ll have the chance to develop new skills, take on greater responsibilities, and shape your career.
• Collaborative Culture: At 4G Capital, we believe in teamwork, collaboration, and supporting one another to achieve common goals. Our mission is driven by purpose, and every team member is essential to our success.
• Competitive Compensation: We offer perks that aligns with industry standards and provide opportunities for bonuses based on performance.

Qualifications

Who We Are Looking For:

• Experience: At least 1-2 years of sales and collections experience, preferably within a financial institution, with a proven track record of exceeding sales targets.
• Skills: Strong understanding of loan products, credit analysis, and risk management principles. Excellent communication, negotiation, and relationship-building skills.
• Values: You are someone who believes in the power of financial inclusion and is driven to make a positive impact. Integrity, professionalism, and adherence to SOPs are at the core of everything you do.
• Flexibility: Willingness to relocate to underserved regions outside Nairobi and contribute to our mission of reaching more entrepreneurs across the country.

• Loan Origination & Sales: Proactively generate new leads, conduct due diligence on potential clients, and offer tailored business training in financial management and business planning.
• Collections & Portfolio Maintenance: Ensure timely loan repayments by managing collections and maintaining consistent communication with clients, addressing any discrepancies promptly.
• Default Management: Handle cases of default with professionalism, escalating accounts as necessary, and negotiating repayment plans with a customer-centric approach.
• Relationship Management: Build and nurture long-term relationships with clients, referral partners, and external stakeholders, providing guidance and support throughout the loan process.
• Risk & Credit Management: Adhere to credit policies, ensuring compliance with regulation and conducting thorough due diligence to assess and mitigate risks.
• Market & Product Knowledge: Stay informed on industry trends, competitor offerings, and market conditions to help drive customer acquisition and maintain a strong portfolio.

• Communication
• Sales
• Interpersonal Skills
• Time keeping
• Listening
• Field Operations

• At least 1-2 years of sales and collections experience, preferably within a financial institution, with a proven track record of exceeding sales targets.
• Strong understanding of loan products, credit analysis, and risk management principles.
• Excellent communication, negotiation, and relationship-building skills.
• Believes in the power of financial inclusion and is driven to make a positive impact.
• Integrity, professionalism, and adherence to SOPs are at the core of everything you do.
• Willingness to relocate to underserved regions outside Nairobi and contribute to our mission of reaching more entrepreneurs across the country.