Reporting to the Head of Corporate Services, the role is responsible for supporting the effective implementation and oversight of the Bank’s security framework by safeguarding employees, customers, visitors, premises, assets, cash-handling environments, and other Bank resources against security threats, loss, damage, and unauthorised access. The role is responsible for monitoring security risks, enforcing security policies and procedures, coordinating incident response and investigations, and promoting a strong security-conscious culture across the Bank’s premises and operations, in line with applicable laws, regulatory requirements, and internal policies.

KEY ACCOUNTABILITIES:

• Implement and monitor physical security measures across the Bank’s premises, including branches, offices, ATMs, cash-handling areas, and other designated facilities, ensuring effective access control, protection of assets, and compliance with approved security standards.
• Conduct periodic security risk assessments, inspections, and vulnerability reviews to identify potential threats, assess exposure, recommend mitigation measures, and follow up on the implementation of corrective actions.
• Coordinate the timely reporting, escalation, documentation, and management of security incidents, breaches, suspicious activities, theft, threats, and other security-related events, ensuring appropriate response and implementation of preventive measures.
• Monitor the effective operation and utilization of security systems, including CCTV, alarms, access control systems, and other approved security technologies; coordinate maintenance and repairs and escalate system failures or vulnerabilities for prompt resolution.
• Monitor the performance of contracted security personnel and security service providers, ensuring adherence to contractual obligations, deployment requirements, post orders, service standards, and the Bank’s security procedures. Recommend corrective action where service delivery falls short of agreed standards.
• Conduct or coordinate investigations into security incidents, suspected fraud-related security breaches, theft, unauthorized access, and violations of security procedures, working with relevant internal functions and law enforcement agencies where appropriate. Document findings, preserve evidence, and track agreed corrective actions.
• Develop and deliver security awareness programmes for employees and relevant stakeholders, covering access control, suspicious activities, robbery response, emergency procedures, personal safety, and incident reporting. Coordinate security drills and support preparedness for emergencies and other security threats.
• Support the implementation and enforcement of the Bank’s security policies, procedures, and standards, ensuring compliance with applicable Ugandan laws, relevant regulatory requirements, and internal control frameworks. Conduct periodic compliance checks and maintain appropriate records to support audits and management reviews.
• Support the preparation and monitoring of the security budget, security-related procurement, and contract administration. Maintain accurate records of security equipment, assets, maintenance activities, and expenditure, promoting cost efficiency, value for money, and timely resolution of identified gaps.
• Coordinate with Branch Operations, Facilities Management, Information Security, Risk, Compliance, Human Resources, and other relevant stakeholders on security matters. Support emergency response and business continuity arrangements to minimize disruption and ensure the continued safety of people, assets, and critical banking operations.

KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED:

• A Bachelor’s Degree in Security Management, Criminology, Risk Management, Security Studies, or another relevant discipline.
• Certification in security procedures.
• A recognized professional qualification or certification in security management, risk management, investigations, or a related field is an added advantage.
• At least 7 years’ relevant experience in security management, preferably within a commercial bank, financial institution, or similarly security-sensitive organisation.
• Experience in physical security operations, security risk assessments, incident management, investigations, and security systems.
• Experience supervising security personnel and managing outsourced security service providers.
• Experience coordinating with law enforcement agencies and other relevant stakeholders is an added advantage.
• Sound knowledge of physical security principles, access control, surveillance systems, incident response, and loss prevention.
• Good understanding of applicable Ugandan laws, relevant regulatory requirements, occupational health and safety principles, and internal security controls.
• Strong analytical, investigative, problem-solving, and report-writing skills.
• Effective communication, stakeholder management, and interpersonal skills.
• Ability to assess security risks, exercise sound judgement, and respond appropriately to emergencies.
• Good organisational skills, attention to detail, integrity, discretion, and the ability to handle confidential information.
• Ability to work collaboratively across functions and manage competing priorities in a dynamic banking environment.
• Ability to drive a manual transmission vehicle for long distances with a clean driving record.

• Implement and monitor physical security measures across the Bank’s premises, including branches, offices, ATMs, cash-handling areas, and other designated facilities, ensuring effective access control, protection of assets, and compliance with approved security standards.
• Conduct periodic security risk assessments, inspections, and vulnerability reviews to identify potential threats, assess exposure, recommend mitigation measures, and follow up on the implementation of corrective actions.
• Coordinate the timely reporting, escalation, documentation, and management of security incidents, breaches, suspicious activities, theft, threats, and other security-related events, ensuring appropriate response and implementation of preventive measures.
• Monitor the effective operation and utilization of security systems, including CCTV, alarms, access control systems, and other approved security technologies; coordinate maintenance and repairs and escalate system failures or vulnerabilities for prompt resolution.
• Monitor the performance of contracted security personnel and security service providers, ensuring adherence to contractual obligations, deployment requirements, post orders, service standards, and the Bank’s security procedures. Recommend corrective action where service delivery falls short of agreed standards.
• Conduct or coordinate investigations into security incidents, suspected fraud-related security breaches, theft, unauthorized access, and violations of security procedures, working with relevant internal functions and law enforcement agencies where appropriate. Document findings, preserve evidence, and track agreed corrective actions.
• Develop and deliver security awareness programmes for employees and relevant stakeholders, covering access control, suspicious activities, robbery response, emergency procedures, personal safety, and incident reporting. Coordinate security drills and support preparedness for emergencies and other security threats.
• Support the implementation and enforcement of the Bank’s security policies, procedures, and standards, ensuring compliance with applicable Ugandan laws, relevant regulatory requirements, and internal control frameworks. Conduct periodic compliance checks and maintain appropriate records to support audits and management reviews.
• Support the preparation and monitoring of the security budget, security-related procurement, and contract administration. Maintain accurate records of security equipment, assets, maintenance activities, and expenditure, promoting cost efficiency, value for money, and timely resolution of identified gaps.
• Coordinate with Branch Operations, Facilities Management, Information Security, Risk, Compliance, Human Resources, and other relevant stakeholders on security matters. Support emergency response and business continuity arrangements to minimize disruption and ensure the continued safety of people, assets, and critical banking operations.

• Physical security principles
• Access control
• Surveillance systems
• Incident response
• Loss prevention
• Analytical skills
• Investigative skills
• Problem-solving skills
• Report-writing skills
• Communication skills
• Stakeholder management skills
• Interpersonal skills
• Ability to assess security risks
• Ability to exercise sound judgement
• Ability to respond appropriately to emergencies
• Organisational skills
• Attention to detail
• Integrity
• Discretion
• Ability to handle confidential information
• Ability to work collaboratively
• Ability to manage competing priorities
• Ability to drive a manual transmission vehicle
• Clean driving record

• A Bachelor’s Degree in Security Management, Criminology, Risk Management, Security Studies, or another relevant discipline.
• Certification in security procedures.
• A recognized professional qualification or certification in security management, risk management, investigations, or a related field is an added advantage.
• At least 7 years’ relevant experience in security management, preferably within a commercial bank, financial institution, or similarly security-sensitive organisation.
• Experience in physical security operations, security risk assessments, incident management, investigations, and security systems.
• Experience supervising security personnel and managing outsourced security service providers.
• Experience coordinating with law enforcement agencies and other relevant stakeholders is an added advantage.
• Good understanding of applicable Ugandan laws, relevant regulatory requirements, occupational health and safety principles, and internal security controls.