Job Summary

Our client is seeking a Stock & Collections Officer to support their distribution operations by ensuring accurate accountability of stock delivered to customers, timely collection of payments, and reconciliation of stock, deliveries, and customer accounts.

Key Responsibilities

• Collect and accurately account for payments received from customers.
• Follow up on outstanding customer balances and overdue payments.
• Reconcile customer payments against invoices and delivery records.
• Monitor and reconcile stock dispatched, delivered, returned and/or rejected.
• Verify customer deliveries against orders, invoices and delivery notes.
• Investigate and report discrepancies in stock, deliveries, payments and customer accounts.
• Maintain accurate records of collections, stock movements and customer reconciliations.
• Prepare regular reports on collections, outstanding balances and stock variances.
• Work closely with the Finance, Sales, Warehouse and Distribution teams to resolve discrepancies.
• Ensure compliance with Company procedures for cash handling, stock control and documentation.

Qualifications & Experience

• Diploma or bachelor’s degree in accounting, Finance, Business Administration, Supply Chain, Commerce or a related field.
• 2–4 years’ experience in collections, stock control, accounts receivable, inventory reconciliation or a similar role.
• Experience in a distribution, FMCG, wholesale or retail environments highly desirable.
• Proficiency in Microsoft Excel and experience with accounting, inventory or ERP systems.
• Strong numerical, reconciliation and analytical skills.

Key Competencies

• High level of integrity and accountability
• Excellent attention to detail
• Strong numerical and analytical ability
• Good communication and customer-handling skills
• Problem-solving skills
• Good record-keeping and reporting skills
• Ability to work independently and meet deadlines

• Collect and accurately account for payments received from customers.
• Follow up on outstanding customer balances and overdue payments.
• Reconcile customer payments against invoices and delivery records.
• Monitor and reconcile stock dispatched, delivered, returned and/or rejected.
• Verify customer deliveries against orders, invoices and delivery notes.
• Investigate and report discrepancies in stock, deliveries, payments and customer accounts.
• Maintain accurate records of collections, stock movements and customer reconciliations.
• Prepare regular reports on collections, outstanding balances and stock variances.
• Work closely with the Finance, Sales, Warehouse and Distribution teams to resolve discrepancies.
• Ensure compliance with Company procedures for cash handling, stock control and documentation.

• Proficiency in Microsoft Excel
• Experience with accounting, inventory or ERP systems
• Strong numerical skills
• Reconciliation skills
• Analytical skills
• Good communication skills
• Customer-handling skills
• Problem-solving skills
• Good record-keeping skills
• Reporting skills
• Ability to work independently
• Ability to meet deadlines

• Diploma or bachelor’s degree in accounting, Finance, Business Administration, Supply Chain, Commerce or a related field.
• 2–4 years’ experience in collections, stock control, accounts receivable, inventory reconciliation or a similar role.
• Experience in a distribution, FMCG, wholesale or retail environments highly desirable.