Vacancy title:
Application Developer
Jobs at:
Absa Group LimitedDeadline of this Job:
15 July 2021
Summary
Date Posted: Friday, July 02, 2021 , Base Salary: Not Disclosed
JOB DETAILS:
Kampala
Bring your possibility to life! Define your career with us
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
To design build and implement digital customer tools based on stakeholder insights to make it easy and convenient for customers to do business.
Job Description
Customer Experience support: Assist in the Customer Experience roll out of various campaigns to drive customer service related matters. Keep an evidence file up to date to substantiate adherence to the various Treating Customers Fairly (TCF) principles for auditing purposes | Customer Service Surveys: Ensure that data required by the survey house is received on time and accurate. Review reports on problems identified. Assist with the data extraction and administration of survey information for annual Customer Service Measure (CSM) survey. | Statistics: Collection and consolidation of weekly, monthly and quarterly statistics. Track management expenses for Customer Experience costs and expenses | Switchboard Operators Management: Support in the operations of Customer Experience, and any other related matters such as human resources and workforce planning | Events Management: Plan, coordinate and execute events in driving a positive culture of Customer Experience | Internal support: Provide additional support to the Communication/Marketing areas | : | :
Education
Higher Diplomas: Business, Commerce and Management Studies (Required)
Work Hours: 8
Experience in Months: 60
Level of Education: Bachelor Degree
{module 317}
Job application procedure
How to apply
Use the link below to apply
https://absa.wd3.myworkdayjobs.com/en-US/ABSAcareersite/job/Kampala/Application-Developer_R-15919601/apply
All Jobs
{module 321}
Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.