Summary
Date Posted: Friday, July 12, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
VACANCY ANNOUNCEMENT
Title: Associate Information Management Officer
Grade: NO-B
Duty Station: Entebbe, Uganda
Job Opening Reference: RSCE/GJO/IM/005/07-2019
Issuance Date: 12 July 2019
Deadline Date: 26 July 2015
Type of contract: Fixed Term Appointment
Duration: 1 Year
Department: Regional Service Centre Entebbe (RSCE)
Scheduled date for taking up appointments ASAP
PLEASE NOTE THAT THIS IS A LOCALLY-RECRUITED POSITION, RESTRICTED TO UGANDAN NATIONALS AND/OR LEGAL RESIDENTS OF UGANDA
Women are strongly encouraged to apply - Equally-qualified female candidates will be given priority for selection (DPKO Under-Secretary General's Policy Statement on Gender Mainstreaming).Org. Setting and Reporting the Position is located in the System, Quality Assurance & Business Intelligence Unit of the Regional Service Centre Entebbe (RSCE). The incumbent will report to the Chief, System, Quality Assurance & Business Intelligence .

Main Duties and Responsibilities
Within delegated authority, the Associate Information Management Officer will carry out the following duties
• Produce monthly and quarterly Key Performance Indicators and effective analytical management reports from multiple sources within preset deadlines.
• Extract data from various information systems (including Field Support Suite (FSS) Business Objects/ FSS-BO DataMart, RSCE Workflow Tracking System, Siebel CRM (INeed), Umoja, import into SQL data warehouse through ETL, analyze and transform through programming in SQL and Power Query. Create reports with charts, visualizations, graphs or tables in Power
• Analyze reports to ensure accuracy and integrity for decision making.
• Maintain and preserve integrity of raw data extracted from different systems in data warehouse as required to support data governance and audits.
• Create and run recurring and ad-hoc reports for various levels of management.
• Facilitate annual reporting in compliance with the Results Based Budgeting (RBB) Framework.
• Research data tables in Umoja and FSS to identify transaction processing data required to measure KPIs.
• Play a leading role in the optimization and automation of reports, as well as related process Improvement and cost reduction projects.
• Gather and document business requirements for KPIs as well as systems requirements for new or improved features in reporting systems.
• Create and maintain detailed methodologies of all ASCE monthly and quarterly KPIs including data source, composition, calculations and measurement criteria.
• Produce reference catalog of all reports with definitions and data source used for Scalability, Performance and Management reporting.
• Support Process Improvement/ re-engineering projects with depiction of processes and workflows, identification of efficiency opportunities and facilitate implementation with RSCE Service Lines.
• Complete other special projects as assigned. Support end-users with service management tools (INeed, RSCE Workflow Tracking System and Power BI) Provide raw data to service lines for operational management.
• Support end-users in data manipulation tasks and reporting, which may include developing customized application and dashboards to meet the requirement at hand.
• Provide training in SAP Business Objects, service management tools such as iNeed and RSCE Workflow Tracking System, Microsoft Power BI and Project Server.
• Provide other technical support as may be required from time to time.
• Performs other duties as required.

Competencies:
Professionalism:
• Ability to maximize technology to create complex reports.
• Ability to draft reports.
• Ability to program in SQL and DAX.
• Ability to formulate solutions to non-routine problems.
• Ability to carry out research and undertake analysis to support performance measurements and document methodologies.
• Demonstrated problem solving and analytical ability Shows pride in work and in achievements,
• demonstrates professional competence and mastery of subject matter,
• is conscientious and efficient in meeting commitments,
• observing deadlines and achieving results;
• is motivated by professional rather than personal concerns;
• shows persistence when faced with difficult problems or challenges;
• remains calm in stressful situations.
• Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work
Planning & Organizing:
• Develops clear goals that are consistent with agreed strategies;
• identifies priority activities and assignments;
• adjusts priorities as required;
• allocates appropriate amount of time and resources for completing work, foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary uses time efficiently.
Technology Awareness:
• Keeps abreast of available technology.
• Understands applicability and limitations of technology to the work of the office.
• Actively seeks to apply technology to appropriate tasks.
• Shows willingness to learn new technology.
Client Orientation:
• Considers all those to whom services are provided to be "clients and seeks to see things from clients' point of view;
• Establishes and maintains productive partnerships with clients by gaining their trust and respect;
• Identifies clients' needs and matches them to appropriate solutions;
• Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems Keeps clients informed of progress or setbacks in projects;
• Meats timeline for delivery of products or services to client

Qualifications Education
• Advanced University Degree (Master's degree or equivalent) preferably in the field of Information Systems, Business Administration, or related technology field is required.
• A first-level university degree in combination with an additional two (2) years of qualifying experience may be accepted in lieu of the advanced university degree.
• Additional professional qualification in information management, information systems, programming or data analysis and management is desirable.
Work Experience
• For holders of an Advanced University Degree (Master's degree or equivalent), at least two (2) years of progressively responsible experience in data analysis or systems analysis is required.
• A minimum of four (4) years progressively relevant professional experience in case of a first level university degree.
• Experience in advanced Microsoft Excel, Word, PowerPoint and Visio is required.
• Experience in analysis and transformation of large volumes of data from multiple sources into concise reports is required.
• Experience in systems analysis, Power BI visualization, and programming in SQL and Dax is required.
• Experience in SAP Business Objects is desirable.
Languages
• English and French are the working languages of the United Nations Secretariat.
• Fluency in English is required;
• knowledge of French is desirable.
• Knowledge of another official United Nations language is an advantage.

Job Education Requirements: Master's degree

Job Experience Requirements: four (4) years

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Job application procedure
ADDITIONAL IMPORTANT COMMENTS
Please note that failure to comply with the below will render your application invalid for this process.
1. All applicants must apply using a Personal History Profile generated from INSPIRA visit https://inspira.un.org as soon as possible after the job opening has been posted and well before the deadline stated in the job opening
2. All applications must be accompanied by the following which MUST be provided at the time of submission:
Signed Personal History Profile (PHP) as generated from INSPIRA visit https://inspira.un.org to generate an account and the PHP) submitted as a PDF or JPEG attachment to the document.
Latest performance evaluation report (for internal UN Candidates). Copies of University Degrees, and other relevant certificates and diplomas.
3. PLEASE NOTE THAT ONLY APPLICATIONS SUBMITTED TO THE EMAIL ADDRESS: rsce2-recruitment@un.org WILL BE CONSIDERED. NO HAND-DELIVERED APPLICATIONS WILL BE ACCEPTED. PLEASE ENTER THE REFERENCE OF THE JOB OPENING IN THE SUBJECT LINE OF YOUR E-MAIL
5. Evaluation of qualified candidates will include an assessment exercise which may be followed by competency-based interview.
6. Each applicant must bear in mind that submission of incomplete or inaccurate applications will render that applicant ineligible for consideration for the job opening. Initial screening and evaluation of applications will be conducted on the basis of the information submitted. Applications cannot be amended following submission.
7.This position is funded for an initial period of one year and may be subject to extension. The position is OPEN TO NATIONALS OF UGANDA AND/OR LEGAL RESIDENTS OF UGANDA ONLY.
8.PLEASE NOTE THAT ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED FURTHER.

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