Summary
Date Posted: Tuesday, May 04, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Bring your possibility to life! Define your career with us
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
The primary role of the SHE Manager is to ensure that all ABSA employees comply with the Absa Occupational Health and Safety (H&S) minimum standards and the country specific Act and associated regulations by putting up systems in place as a guidance to all.
The Safety Manager has the responsibility to create and update the Safety Manual and to ensure that all Departments operate to the procedures and instructions contained therein.
• To ensure Health and Safety of all employees, customers and contractors at the Bank premises. .

Job Description
Accountability: Safety Health & Environment (SHE) - 70%
Outputs:

• Ensure annual review of the SHE policy and standards to align with the regulatory and legal requirements
• Implement the Absa SHE policy and standards
• Be familiar with all aspects of Absa group Health, Safety and Environmental policy, standard and procedures.
• Meet statutory requirements at all times
• Ensure that fire marshals, SHE representatives and first aiders are appointed and vacant roles filled as they arise
• Ensure that fire marshals, SHE representatives and first aiders undertake refresher courses
• Hold regular calls with SHE coordinators/officers and staff to sensitize them about importance of the SHE policy
• Ensure that all issues that pose a threat to the employees and customers are escalated and forwarded to the respective departments for action as soon as possible
• Follow up any incidents and forward these to applicable authorities/stakeholders
• Work closely with other functions to ensure all SHE requirements/demands are met or actioned without fail
• Maintain a directory of SHE champions, First Aid champions, and Fire Marshals and update where transfers, new appointments have taken place
• Work closely with the Head of CRES and other team leaders within the department to resolve issues that related to health and safety.
• Liaise with key change programmes to understand impacts and requirements on SHE issues and make appropriate recommendations
• Champion and ensure effective implementation of on-going and new Absa Africa initiatives relevant to SHE
• Develop proposals for change for agreement by local business executives with respect to SHE issues
• In charge of implementing Covid19 protocols as approved by CMC
• Organise SHE committee meetings and ensure updated ToR’s
• Ensure all DWB’s are escalated to the RCF

• Accountability: Stakeholder Engagement - 10%
• Hold regular meetings and workshops with SHE coordinators/officers and staff to sensitize them about importance of the SHE Policy
• Hold regular meetings and reviews with stakeholders to ensure customer satisfaction
• Undertake regular visits to branches and sites and provide feedback to its management on the state of their SHE maintenance
• Provide expert SHE advice and guidance on to all business areas
• Provide best practice advice to the business for the day to day management of their SHE issues
• Agree targets and take accountability for the overall achievement of the department for the customer experience based on internal satisfaction surveys
• Drive change initiatives and re-negotiate stretching SLAs with relevant parties where required
• Maintain excellent liaison with suppliers and internal customers
• Agree the functional balanced scorecard with the Head of CRES for own area
• Maintain MI to assist the department in tracking its performance
• Contribute to the annual and long-term planning and strategy sessions for Operations in the country based on analysis of past performance and best practice in the market
• Prepare annual SHE budgets
• Work with the facilities management team to sort out some facilities issues at Absa buildings.

Accountability: Customer Service - 10%
Outputs:
• Provide close support for individual business areas/projects with specific requirements, assisting business to understand its full requirements, sourcing options proposals from market place, analysis and cost analysis.
• Work closely with business areas to ensure that implementation projects are incepted and delivered. Accountable for delivery of property benefit.
• Institute and analyse a quarterly internal customer perception survey.
• Agree targets and take accountability for the overall achievement of the department for the customer experience based on the internal service survey.
• Drive change initiatives and re-negotiate stretching Service Level Agreements (“SLAs) with suppliers to ensure the internal customer service bar is continuously raised.
• Benchmark services provided against the industry and create improvement action plans.
• Maintain excellent liaison with other suppliers and internal customers
• Receive and resolve issues escalated via team. Management of escalated complaints about department that have not been satisfactorily resolved locally.
Accountability: Portfolio/Supplier Management - 10%
Outputs:
• Manage the outsourced supply chain, ensuring appropriate level of Supplier Relationship Management (“SRM”). These include Cleaning, Fumigation, Water, Fire, Ambulance and Catering
Education
Higher Diplomas: Manufacturing, Engineering and Technology (Required)

Job Experience: No Requirements

Work Hours: 8

Level of Education: Associate Degree

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